It is my hope that you see fit to give us a second chance to win your valuable business back. close to everything i needed to go to. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. check in was super easy. You can sort and/or filter them by time of year, review score, and more. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. Breakfast staff not so hospitable. If we find any, we delete them and, if necessary, take action against whoever is responsible. Certain services and amenities may be reduced or unavailable as a result. Check under the box spring. Back in the 80s, bedbugs were almost eliminated in the U.S., but exterminators say the chemical that was used to kill them was also harmful to people, so it was later banned by the feds. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. But this would have been bearable had the staff not been downright snotty and rude. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. Great to have an omelette at breakfast! Hotels With Bed Bugs in Colorado Springs, CO - Yellow Pages But the complaints stop there. They're also applicable regardless of the comment's tone. if the writer is claiming to be someone else). All rights reserved. language, whether its just a rating or contains comments as well, etc.). I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. We went back to the area for spring break and decided to stay there again because of the location and price. Was not really expecting housekeeping but they did come during our 3 day stay. Cancellation and prepayment policies vary according to accommodations type. I really didn't know about bed bugs at the time. Children 18 and above are considered adults at this property. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Something went wrong please try again later. 245 out of 2735 reviews" ", Rating 4 - Poor. Please dont include personal, political, ethical, or religious commentary. Unfortunately, he was the only one during our stay there that was friendly. Hotels Colorado Springs, Colorado | TheAcademyHotel.com If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Academy Hotel Colorado Springs takes special requests add in the next step! The following reports are from third party sources. The room was very nice, clean and in great condition. The view of Pike's Peak from our room was amazing. Hotel The Academy Hotel Colorado Springs, Colorado Springs, United States Overall the hotel was very nice as was the experience. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Nasty and has bed bugs!!!!!! - Review of The Academy Hotel Colorado Springs 2015 The Academy Hotel, Inc. All rights reserved. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Very condescending when protocol had changed since last time we stayed. And it can happen anywhere. Youll never stay anywhere like for the price. The phone in our room did not work so we could not call the front desk to let them know we needed certain items. Free WiFi and a daily hot breakfast with omelets and waffles is included. Guests are required to show a photo ID and credit card upon check-in. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. * Complimentary Breakfast: Colorado Springs, Colorado 80920. Breakfast was okay, but servers were nice. This was for the price a grand slam! Breakfast buffet daily. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Please enter a valid email address. Top notch guest services. Colorado Housing Connects can help you navigate housing information and resources. We will be back. Sincerely, John Wilkins/Owner. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. Its the best place we have ever stayed. "They don't care what your wallet looks like, or what your car you drive. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. This is not a rash, these are bites! Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. For convenience, each room includes a refrigerator and a microwave. Bed Bug Reports for Colorado Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. <[emailprotected]edbugregistry.com>. We allow a maximum of 2 pets per pet friendly room. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs Nasty and has bed bugs!!!!!! - Review of The Academy Hotel Colorado Read more about the Colorado State Law: https://leg.colorado.gov/bills/hb19-1328, Cases come in daily for Just Bed Bugs Pest Control. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . They'll have to be paid for separately during your stay. To edit a review youve already submitted, contact our Customer Service team. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Skyware Booking Engine A 24-hour reception greets guests of The Academy Hotel. We went back to the area for spring break and decided to stay there again because of the location and price. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. I really didn't know about bed bugs at the time. We will definitely stay here again if we are in the area! You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. NEVER again! Surprisingly good place with an interesting main lobby / restaurant area. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. We even got an upgrade to our room witch was AWESOME!!! Unfortunately, he was the only one during our stay there that was friendly. Couples in particular like the location they rated it 9.0 for a two-person trip. The bathroom had poop on the toilet when we checked in. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Lock in the lowest price from these sites. Do you have a room with a view available? Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Lunch, It is a very nice and reasonably priced Hotel. Yeah right! I loved it! There was a problem loading the reviews. The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews I was not told that the rooms all along the hallway we being renovated. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. I felt like it was inconvenient for us to dine there or something. Overall, okay. We were told there was a hot tub at the hotel - there was not one. We stayed here with our two kids. Tripadvisor performs checks on reviews. (Click on the Red Icon to view detailed bed bug reports.) Built in 2017 as an exclusive couples romantic getaway. easy access to the freeway. There was a line for waffles in the morning only to find out one of the waffle makers had died. Right now bedbugs are a problem here at home in Colorado and in all 50 states. (Click on the Red Icon to view detailed bed bug reports. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. If bedbug cases are increasing locally, health department officials wouldn't know it. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Amazingly clean. Try again. Thanks! The hotel is clean, the pool is great, and all the little extras make it a great place for families. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. Rooms are clean and nice but not sound proof. Each review score is between 1 and 10. Made to order omelettes! All rights reserved. It seems that communication was lacking in your case, I apologize. Liked: Cleanliness, amenities, property conditions & facilities. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. The breakfast was great! You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. 15 Best Colorado Springs Hotels - The Crazy Tourist They give you a welcome goodie bag. Check your booking confirmation email to find your booking number and PIN. June 12, 2022 . Basically got one night free with purchase of one night compared to other Hotels in same area. Buffett had a little bit of everything. The Hotel has a regular pest control program in place. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Taxes and fees that are shown are estimates only. Arrive: 03-01-2023 . Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Loved the breakfast! See More Rooms & Suites 01 / 09 The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. Though the lobby is lovely don't let it fool you! We all have bed bug bites all over us and they are very uncomfortable! This is a great hotel. A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Pizza, If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Very tranquil atrium area. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. Breakfast, I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. When I checked in I paid in advance for a one week stay at a special winter rate. Our room was clean and stocked. The Academy Hotel Colorado Springs accepts these cards and reserves the right to temporarily hold an amount prior to arrival. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. Ideally, we'd publish every review we get, positive and negative. There is nothing classy about the way this staff treats it's guests. Bed Bug - The Academy Hotel Colorado Springs - Tripadvisor We went back to the area for spring break and decided to stay there again because of the location and price. Acceptable and a good value for amenities. The most helpful contributions are detailed and help others make better decisions. The facility was a great experience for the modest price. Its an older hotel, but its clean and the free breakfast makes it a must stay. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. 1602 out of 2735 reviews" ", Rating 8 - Good. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. I love the quiet calm vibe. Bed Bug - Review of The Academy Hotel Colorado Springs Its a bit old and outdated, the rooms were a bit dusty. This is not a rash, these are bites! The check-in was fast and easy. Pool was so crowded my 16 year old wouldnt get in. Pet-friendly rooms are also available. It was great stay. 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Sincerely, John Wilkins/Owner. Service was amazingly efficient. Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. Prices for cribs and extra beds aren't included in the total price. I really didn't know about bed bugs at the time. Reserved 2 rooms, 1 king & 2 queens. The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. If you stayed at this property through Booking.com, you can write a review. The breakfast was awesome. 19 Best Hotels in Colorado Springs, CO - Uncover Colorado Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. The bathroom had poop on the toilet when we checked in. when there are so many other options, close by, we will not be staying here again. It is served in the restaurant. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Bedbugs thriving in Colorado, find them before they find you - KOAA There's nothing I didn't like. Give Light and the People Will Find Their Own Way. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Kids will love the heated pool. A great pool in the lobby which is nice for kids. Nice spacius and clean I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. I really didn't know about bed bugs at the time. 2023 Expedia, Inc., an Expedia Group company. Indoor swimming pool. Guests submit their subscores and their overall scores independently theres no direct link between them. This is the version of our website addressed to speakers of English in the United States. Tasted delicious and the staff was friendly, hard working and good at their jobs. Basically got one night free with purchase of one night compared to other Hotels in same area. The post has more than 60,000 views. Restaurant is good. Beautiful property! A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Made beds, replaced towels and amenities. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. Free public parking is available at a location nearby (reservation is not needed). This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Such a treat! Additional sorting options might be available (by type of traveler, by score, etc). Building itself is beautiful. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. To see correct prices and occupancy info, add the number and ages of children in your group to your search. NEVER again! The only way to leave a review is to first make a booking. Sincerely, John Wilkins/Owner. The Academy Hotel Colorado Springs - KAYAK Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. 714 out of 2735 reviews" ", Rating 6 - Okay. "That tells me right there in plain black and white that it's getting worse.". There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. Reviews are most valuable when they are original and unbiased. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Staff was friendly. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Hotel was clean and had a pleasant clean smell. Check your selected option for more info. BED BUGS - Review of Econo Lodge North Academy, Colorado Springs, CO We do allow pets and have a designated area for pet friendly rooms. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel If the staff was better, the hotel would be an excellent place to stay. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Nobody is safe," Freeland said. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike Yeah right! The Academy Hotel Colorado Springs - Booking.com While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. Bedbug infestations | Department of Public Health & Environment When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. A business center with fax and photocopying services is available. Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. Room was a nice surprise- nice size, comfortable beds and chair. I liked the amazing breakfast! Service was excellent and employees were here helpful and friendly. A chef was available to make made to order eggs/omelets! Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in.
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