qantas group risk management policy

Tinos airline experience also includes roles at Ansett and Skywest. 1 . The Civil Aviation Safety Authority has endorsed multiple safety and risk management systems at Qantas, and no-one is suggesting there is currently any systemic risk. Risk Management Policy; 9. Opens in a new window Representing Australia at its best is what sets us apart - and our mission to advance Australian talent, ideas and values guides our community investment strategy. A Whistleblower program is an important element in deterring corrupt, illegal or other undesirable conduct. _W+ For Qantas, these partners include Make-A-Wish Australia, the National Australia Day Council, Sydney Gay & Lesbian Mardi Gras, UNICEF Australia, the Great Barrier Reef Foundation and Oz Harvest. We monitor global developments in governance, laws and business practices, and work collaboratively across our global footprint to ensure we continue to meet these standards. PDF Qantas Airways Limited Safety, Health, Environment & Security Committee i_2vXqG}[CLwb"9 yv@VnC1_o_Snh>;7ZwL,tqXzbT4ZXFOQL0"lDV[] ]PG%d0DXlsGLh:@H"I"M0FqyPgthnaE\PDNqsuTPPj:BHzU;"&/=TTy:G5O0&[Z[nk;CO`xYaGhHJ{e~,^ZB*BXKaaPtxcN$7^jr}Pq Since the dawn of the Jet Age, it has never suffered a fatal accident or lost an aeroplane hull, which is a credit to its staff and its leadership. Tony Lucas has been a pilot for 30 years, 27 of those with Qantas, and he has risen through the ranks to become a check and training captain. The objective of this Risk Management Policy (RMP) is to ensure that we are managing risk to the best of our ability to enable the successful achievement of the Bank's objectives. %PDF-1.6 % "As a result, we have a very high turnover rate that makes the already-bad situation even worse. PDF Risk Management Policy - Blue Star India We do this by implementing an effective risk management framework that is embedded in the Bank's processes and culture. The Company's risk management policy provides the framework to manage the risks associated with its activities. To find out more about our hedging policy and treasury risk management, see our Lesley is a Director of the Australian Brandenburg Orchestra since October 2015, a Director of Venues NSW since May 2017, a member of Chief Executive Women and was previously a Director of Taylor Fry Pty Ltd from 2015 to 2017, a Director of the Qantas Foundation from 2009 to 2017, and a non-executive director of UNICEF Australia from 2006 to 2015. <> The Qantas Group entered the crisis in better shape than most airlines. We know that how a business conducts its activities and operations can affect the human rights of other people, whether they are employees, customers, workers in our supply chain, or the broader community. The Board has approved charters for each Committee: Audit Committee Charter (PDF) Nominations Committee Charter (PDF) Remuneration Committee Charter (PDF) Safety, Health, Environment and Security Committee Charter (PDF). His current role includes these functions as well as shared services for safety, workforce planning and ground operations as well as Auckland based B737 operator Jetconnect. Can the dogs of Chernobyl teach us new tricks when it comes to our own survival? Opens in new window. The drivers of this result were consistently strong travel demand, higher yields and cost improvements from the Groups $1 billion recovery program that is nearing completion. Risk management Observations. Qantas categorically rejects claims that its aircraft maintenance engineers are overworked or that there is a risk to safety. As Chief Financial Officer his portfolio included Finance, Strategy, Treasury, IT, Procurement (including Fleet), Investor Relations, Mergers & Acquisitions and the Groups Business Transformation Program. Following ongoing discussions with the Department of Home Affairs about the repatriation of deportees who have not been granted asylum by the Australian Government, the Department has updated its Persons in Custody (PIC) form so that airlines are advised whether an individual has outstanding proceedings before a court or tribunal prior to international transportation. For example, the Qantas Airline may end reducing its business international operations. The Annual Report contains key financial information about Qantas, as well as important operating and corporate information. Prior to joining Qantas he was Executive Director for Jetstar Japan. Policies - Qantas The Qantas Group is announcing changes to its Group Management Committee, as the national carrier moves into a new phase of growth and renewal. Our diversity strategy, meanwhile, is focused on mitigating unconscious bias, improving access to flexibility, recruitment and talent programs and dedicated leadership development. During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly. Involuntary Deportees include persons who overstay working visas, are denied entry for visa irregularities, and criminal extraditions. Prior to that, Vanessa was Senior Vice President for Qantas across the Americas and New Zealand; Executive Manager of Commercial Planning, where she was accountable for network planning and revenue management; and Executive Manager for Product and Service where she oversaw transformation in catering, airports and network aimed at driving better commercial and customer outcomes. Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent . If we identify material risks, we will work with suppliers to remove the risks where possible, and otherwise to substantially mitigate them. Cyber Security Policy; 5. Prior to this, Mr Evans was CEO Qantas International & Freight where he led the successful turnaround of Qantas international operations and the arrival of Boeing 787-9 Deamliners into the Qantas Fleet. Safety and Health Policy; and 10. Health | BHP We regularly review our risk triggers and due diligence processes to ensure they are reflective of changes in the global environment and are effectively designed to enable us to identify, prevent, mitigate and account for how we address modern slavery risk in our supply chain. Both roles will report to Qantas Group CEO Alan Joyce. Our Qantas Group Beliefs are our shared commitment to deliver our business goals and to create a great place to work. There is a large likelihood for the risks facing Qantas Airline to occur. The Qantas Group is committed to implementing policies and procedures that meet our moral and ethical obligation to end Modern Slavery. )urWubOrG@jSaGL3TQVQd; zt LR*E%p5s0"{a6z ,6(}`uh9!>_F#>U jyYdQ'n'TR6E]Mh"R(g&KLytK)i[yjMi%\RoJERtpzMnin7}xgeI: /&'!GmU0yDfT2!E'rP[V&HMs`%P,R!N&32&i>&B*E* Commenced work to review our external grievance mechanisms against the UNGPs criteria for effective non-judicial grievance mechanisms and took action to encourage employees, suppliers and workers in our supply chain to speak up, without fear of retribution, about any concerns they may have. We support an ethical supply chain through our due diligence program, which assesses potential third-party suppliers, including those who act on our behalf, to identify those presenting an elevated risk of bribery. and Audit Committee, review Qantas Management's establishment and operation (within the risk appetite set by the Board) of an enterprise-wide operational risk management system which is designed to identify, assess, monitor and manage operational risk throughout the Qantas Group in relation to safety, health, environment, security and Qantas Airways Limited ABN 16 009 661 901, Safety, Health, Environment and Security Committee Charter (PDF), Qantas Group Business Practices Document (PDF), Learn more about our Supply Chain Assurance Program (PDF), UN Guiding Principles on Business and Human Rights (UNGPs), International Air Transport Associations June 2018 Annual General Meeting Resolution. "I would say that the Australian domestic market is the most competitive in the world. Responsible investment Our wealth businesses have Responsible Investment Policies He is a Fellow of the Royal Aeronautical Society and the Australian Academy of Technological Sciences and Engineering and holds a Bachelor of Science in Applied Science (Physics and Mathematics) (Honours) and a Master of Science in Management Science. Risk management is a part of decision making. Today we apply the same systematic approach to all risk disciplines, not just aviation safety. Risk management creates and protects value. As part of our wide-ranging contract with the Australian Government, the Group maintains an open dialogue on a number of issues that directly impact our business, including in relation to human rights. Opens in a new window "So, all four of those working together,side by side, pushing carts, handing out meals on one plane.". The Qantas Group adopts a proactive approach to enable identification, evaluation and effective management of the risks and opportunities that arise. Rob Marcolina joined Qantas in October 2012 as Executive Manager Strategy and has expanded his role over the past few years to now having responsibility for driving the overall strategy of the Qantas Group, leading the group wide transformation program and day-to-day responsibility for Qantas IT systems, and their ongoing efficiency and effectiveness. As part of this, we commissioned an independent survey of several thousand employees in 2019 to better understand their experience of any harassment in the workplace. <> The findings showed Qantas had similar instances to the national workplace averages but we want the Qantas Group to be significantly better than this. "Any one of those things on their ownisn't a big deal to deal with, but when you start adding them up all together, across multiple flights, that starts to become a concern for safety.". Andrew is also the Qantas Group Company Secretary. He has over 35 years experience in aviation across a variety of roles, including six years as Chief Financial Officer for Qantas International and 12 years managing regional arm, QantasLink. Board & Committee Charters - Crown Resorts Corporate Governance Board & Committee Charters View our charters. Andrew began his career in IT consultancy. Own Qantas shares? Guess who just joined the race to be the next CEO In plain English, Qantas would find a new company to hire other pilots to do the work. We have made the decision to not actively participate in the following external initiatives: Qantas Group Corporate Governance Statement, Modern Slavery and Human Trafficking Statement, Everyone has the right to return home safely, Being a fit, agile and diverse organisation drives innovation and simplicity, Working together in an inclusive manner always delivers the optimal group outcome, Each employee deserves respect, trust and good leadership. "It was a metaphorical gun to the head," Tony Lucas said. He held the position of Executive Manager, Group Safety and Health between 2009 and 2012, following six years at Jetstar as the Group General Manager, Flight Operations and Safety where he was a founding member of the Jetstar senior management team in 2004. PDF Operating Responsibly and Transparently - Qantas This was on display when Qantas negotiated a new enterprise agreement with its long-haul pilots for Airbus 350 planes capable of ultra-long-range flights, direct from Australia to New York or London. Flights are being cancelled because crew are running out of hours to operate these flights in the time it would take to fix the issues.". *Subject to a dividend being declared by the Board. |}CWM[]*C:5m6n~5V}xwm]\M^^uwHYc'{{u9+jt4o\>-{67['aN~_aR,X,,EQ+:#W9u^P5B-9;+u A=3I{ ,ymxd1g9f)y>G#|DQaFAFaFAFa.A.a.A.aAaA@ @ @ @ @ @ @ yyx A summary of indicators can be found On 1 May, Qantas announced changes to its executive team that will take effect on 1 October 2019. . Qantas Group Tax Risk Management Policy, ensuring corporate governance obligations with respect to tax risks are met. More broadly, with Hong Kong open and China's abandonment of its zero-Covid policy, the IMF has forecast Hong Kong to grow 3.9 per cent in 2023, faster than Singapore's 2.3 per cent. He has been involved in start-ups, mergers, acquisitions and major change programs. Our commitment to strengthening business resilience and fostering a risk aware culture creates the foundation for sustainable performance and adaptability to respond to shifting market conditions. Qantas has an enviable safety record, consistently ranked as either the safest airline in the world or not far from it. Opens in new window, To read our CDP Climate Change disclosures, please visit the Qantas plans to hire up to 8500 staff including pilots, cabin crew and engineers in the next 18 months. Annual reports The Annual Report contains key financial information about Qantas, as well as important operating and corporate information. Our Group training matrix identifies those employees who, due to the nature of their role, are required to complete anti-bribery and competition law training. Audit Committee: Belinda Hutchinson (Chair), Maxine Brenner, Jacqueline Hey and Todd Sampson. The Audit Committee undertakes the functions of a risk committee as set out in the ASX Corporate Governance Principles. Risks do not exist in isolation from other . The Qantas Constitution (PDF) is Qantas' key governance document. Especially the staff that we deal with on a day-to-day basis around aeroplanes, ground staff, check-in staff. Opens in new window. Our sports and arts sponsorships are focused on supporting elite Australian talent and helping our national teams excel in global competitions. An Engineering degree in Aeronautical, Mechanical, Electrical or equivalent. Opens in a new window The regular refresh of our saliency assessment is critical in helping us prioritise the human rights issues which are, or have the potential to cause, the most harm, and enables us to manage the key risks to people and to the business. Our Supplier Code of Conduct creates clear expectations for suppliers in respect of labour rights and working conditions. Qantas provide an opportunity for the maximum number of shareholders to attend an Annual General Meeting (AGM). We are committed to managing the risks that come with a volatile environment by strengthening business resilience and building an agile, adaptive culture - giving us the foundations for sustainable performance in all market conditions. Policies Policies Find the information you need to service your customers with ease. 4.2 Risk management process The risk management system is dynamic and is designed to adapt to GTN's developments and any changes in the risk profile over time. Risk management is based on the best available information. endstream endobj 149 0 obj <>/Metadata 17 0 R/Pages 146 0 R/StructTreeRoot 31 0 R/Type/Catalog>> endobj 150 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 841.89 595.276]/Type/Page>> endobj 151 0 obj <>stream On industrial relations, Qantas is notoriously hard-line. The Qantas Group is working hard to get back to its best as it recovers from the unprecedented impacts of the COVID-19 pandemic and a rapid restart. Insiders have told us how this strategy has backfired spectacularly. %PDF-1.7 Qantas Investors | Sustainability and governance Upgrade your web browser for an enhanced experience. 4.36 QFF follows the Qantas Group risk management practices, policies and procedures. :`lw A mistake will be made, there will be an incident, and I believe that Qantas management are underestimating the impact of their behaviour. He is a member of the Institute of Chartered Accountants in England and Wales. The Group undertook our first climate scenario analysis in 2019 in line with the recommendations of the TCFD. BLUE STAR'S RISK MANAGEMENT FRAMEWORK The Company has adopted the Committee of Sponsoring Organizations of the Treadway Commission He is careful not to overstate safety concerns but acknowledges risks have grown. Platinum Asset Management Ltd ( ASX: PTM) The Platinum share price is down 17% to $1.89. ", Another observed: "I feel like the staff have been beaten down. On the other hand, it could suggest that skill and experience, an important layer of defence, has been eroded. However, a Qantas spokesperson told Simple . Similarly, Qantas Airline is likely to suffer from the consequences of economic recession. Qantas' new first-class cabin will debut on Airbus A350 service to New York and London in late 2025. Credit: Qantas. endobj We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. AEST = Australian Eastern Standard Time which is 10 hours ahead of GMT (Greenwich Mean Time), abc.net.au/news/qantas-staff-far-airlines-reputation-at-risk/101391324, Help keep family & friends informed by sharing this article, Qantas offers discounts after CEO's apology, Australia's biggest drug bust: $1 billion worth of cocaine linked to Mexican cartel intercepted, 'Pincers are closing': Ukrainian forces under pressure as Russians shell roads out of Bakhmut, Four in hospital after terrifying home invasion by gang armed with machetes, knives, hammer, 'We have got the balance right': PM gives Greens' super demands short shrift, Crowd laughs as Russia's foreign minister claims Ukraine war 'was launched against us', The tense, 10-minute meeting that left Russia's chief diplomat smoking outside in the blazing sun, 'Celebrity leaders': Mike Pompeo, Nikki Haley take veiled jabs at Donald Trump in CPAC remarks. click here. Since 2007, our The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. Full time permanent position based in New York, JFK. "But what we're seeing at the moment, we're seeing them occur multiple times in the day. CHESS also has oversight of risks associated with regulatory compliance. As a company thats been around for 96 years, Qantas is used to looking at the big picture. We aim to build a diverse, inclusive and resilient culture to maximise engagement and performance, and remain an employer of choice in Australia. Our Treasury Risk Management team takes a conservative approach to hedging, securing protection up to two years into the future and giving us time to respond to any longer-term changes in our operating environment. 2. The Qantas Group has paid all taxes that it owes and all tax compliance obligations are up to date. As part of the analysis undertaken in FY22, we have begun to quantify the financial impacts of these scenarios on the business and will continue to develop our approach and incorporate into disclosures and decision making. The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. Yet its own employees, and not just union officials, raised these concerns with Four Corners. This includes aviation safety, WHS, environment, security (including cyber security) and business resilience matters. We are committed to achieving world class environmental performance in all aspects of our business, reducing our emissions footprint, and contributing to the growth of a low-carbon economy. The respect of human rights is key to our business practices, and we proactively undertake ongoing human rights due diligence in our operations and across our supply chains. He recalls how, on some flights, he would work alongside staff from a UK Qantas subsidiary, a New Zealand Qantas subsidiary and legacy staff, on different pay and conditions. *Please note, applicants must have unrestricted working rights to live and work in the USA. Gareth Evans was appointed CEO Jetstar Group in November 2017. It outsourced the work to contractors, anticipating savings of a hundred million dollars a year. Risks are potentialities, and in a project management context, if they become realities, they then become classified as "issues" that must be addressed with a risk response plan. Our Modern Slavery Statement,pursuant to the Australian Modern Slavery Act 2018 (Cth) (MSA) and s54(1) of the Modern Slavery Act 2015 (UK MSA) sets out the actions taken by the Qantas Group to assess and address modern slavery risks in our operations and supply chains. Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our GroupClimate Action Plan (PDF)in 2022. Qantas is committed to respecting all internationally recognised human rights, as well as complying with national and certain international laws, we voluntarily commit to uphold the standards of theUN Guiding Principles on Business and Human Rights (UNGPs)Opens external site in a new window. Likewise, the existing competitors are likely to intensify their competition to either increase their market share of maintain their competitor advantage. During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly. Commercial experience with contract management They include the Qantas Constitution, Board committees, the Qantas Group Business Practices document, and a range of other policies. Supplier Requirements. We define delivering today as holding ourselves to the highest standards in everything we do - and giving others the opportunity to evaluate our performance based on robust, publicly-available information. Opens in a new window $75,000-$85,000 USD. The Audit Committee, at least annually, reviews Qantas Managements establishment and operation of an enterprise-wide risk management system. The Qantas Board of Directors is responsible for confirming that Qantas has an appropriate corporate governance framework to ensure the creation, protection and enhancement of shareholder value. Tino has significant experience in the Transport industry in both Commercial and Financial roles having worked for a number of Airlines. The system integrates the management of risks associated with aviation operational safety; workplace health and safety (WHS); aviation and cyber security; privacy and data governance; environment (including climate change); and business resilience. Learnabout how we're managing our climate risk by enhancing our understanding of the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. It is the intention of the Qantas Group to require employees to be vaccinated against COVID-19 and this is being explored in all our international locations. In the aeroplane cabin, flight attendants employed on "legacy" pay rates can work alongside employees on basic award pay from labour hire firms, and cabin crew employed by wholly-owned Qantas subsidiaries established to supply labour at cheaper rates. Strong corporate governance sets the basis for the effective management of long-termrisks and opportunities, and positions the Qantas Group to create, protect and enhance shareholder value. All items in the FY21 Results Presentation are reported on an Underlying basis, unless otherwise stated. However, it saysit requires fewer engineers than it had pre-COVID because maintenance requirements are much lower, with its 747-fleet retired and international capacity down. If there is a fire, I'm required to run towards it. Both Qantas and Jetstar have introduced engagement and culture-focused training programs, covering 21,000 employees. Nominations Committee: Richard Goyder (Chair), Jacqueline Hey, Belinda Hutchinson and Antony Tyler. ", A Qantas pilot told ABC's Four Corners: "When you mix a safety critical role with a threat of losing your job, then it really only ends in one way. Since operationalising our Supply Chain Assurance program weve continued to assess how we interpret and respond to risk. Opens in a new window Prior to joining Qantas in 1996, Naren worked for Air Pacific (now Fiji Airways) for 12 years in various executive roles, including Chief Operating Officer. In that time, weve seen massive economic and technological advances and responded by transforming and adapting our business, setting milestones for the aviation industry along the way. PDF QAN FY21 Investor Presentation - Qantas In line with the UNGPs, we engaged expert advisory consultants to lead the refresh of our salient human rights issues. Upgrade your web browser for an enhanced experience. Across Australia and around the world, millions of people rely on the Qantas Group to take them somewhere. Volatility is part of the Qantas Group's everyday operating environment, whether it's in the prices we pay for fuel, business and consumer confidence levels, weather patterns across our global network, or broader geopolitical events. Objectives The revised Risk Management Policy forms an integral part of the internal control and corporate governance framework of Bharat Forge Ltd. Prior to joining the Qantas Group in 1999, Mr Evans held a number of corporate finance roles with Caltex Australia and KPMG in Australia and the UK. GROUP RISK MANAGEMENT POLICY - MAY 2021 Through our streamlined enterprise wide approach to risk management the Audit and Risk Committee is provided with visibility of material risks and our risk mitigation strategies.

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