Some clearances will require face to face inspections, details will be communicated to you onboard. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. Most people don't realize it, but the same thing is done when you reserve a hotel room or a rental car using a credit card. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. Visit hollandamerica.com for more information. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. I got all three answers, the last of which (from Seattle) was all "use it or lose it". Oxygen: You can also use your OBC for laundry service, Bingo, bar events (classes, wine tasting, bar crawls), cooking class (someone just posted that they cost $65! Bring your travel and health insurance information and have it handy at all times. For 21+ day voyages (excluding Grand Voyages), guests will receive three nights: one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. The reduced deposit applies to sailings of 3 days or longer. Generally, the ship is subject to certain government procedural requirements upon arrival. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. So far we have never seen any missing OBCs. Charges to the account are like a check you write on the account. If they tood the tips and doubled it say $150 per person x 6 = $900 reasonable. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. Please keep this available for check-in. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. This will help prevent delays in obtaining pre-authorization on board. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Hope it works out for you. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. of getting by a scooter left in a hallway. Guests are urged to complete the Online Check-in process before leaving home. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. Please attach a tag to each piece of luggage you will be checking on the cruise. Started June 21, 2021, By You will claim your luggage when you arrive at your final airport destination. A 3% service fee will be added to your onboard account for all cash advances. 19952023, The Independent Traveler, Inc. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. Holland America Line Rewards Visa Card - Barclays US WebHolland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. CC Help Jenn You may find more information on our tours and shore excursion programs on hollandamerica.com. I still think it is too much, though. The U.S. dollar is the only currency accepted on board Holland America Line ships. You will recognize our representatives by their Holland America signs. I think putting a hold on your credit card for 60 dollars a day for children under 10 seems a little bit excessive. You may also choose to send an email message to: hollandamerica@cibtvisas.com or visit their website at https://cibtvisas.com/hollandamericaline. Book with Avoya Travel to receive Savings and FREE Perks on select 2023-2024 Holland America Line sailings that may include: Thank goodness that she has an American Express card because she probably would have already maxed out a regular credit card paying for the cruise and airfare for us. Absolutely nothing is charged to your credit card until the final day or evening of your cruise. They say can't use for casino, but never any problem here. And I have been successful with just putting gambling money on room account and then cashing out at casino. They say can't use for casino, but neve For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). Enjoy warm sunshine, shimmering seascapes and vibrant cities. A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. Holland America FAQ - Cruise Critic Great idea, Dave. We always use our Holland OBC first, then if we have any left, it gets I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. or CDs. IE: $1000 onboard (tips/pictures/drinks/bingo etc), $1000 ashore (trinkets/goodies/gifts and yes Jewelery), If I have a $3000 limit, and they put a hold on for $2500, my shore expenses have to drop. Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. If these have not yet been provided, please ask your Stateroom Steward. Guess we're just lucky. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. As previously mentioned in the BAGGAGE POLICIES & PACKING ADVICE section, you should not place valuables in your tagged luggage. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. No. Would the front desk be able to tell us do you know? Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. Offer applies to 1st/2nd guests in a stateroom only. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. The Signature Shops on board offer a great selection of fine jewelry, watches, fragrances, premium liquor, exclusive Holland America souvenirs and more all at tax and duty free savings. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. You will need to provide health certificate documentation for the animal in your ports of call. In the absence of running water, use alcohol-based hand sanitizers to protect your health. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. Holland America CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship. its most convenient for you, 24/7. Login to your account before you ever step onboard to get prepared for your journey. Unsure of your next cruise? If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. We don't have any of that this time so I assume we can use our onboard account for gratuities and internet. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. Then sail away for your romantic honeymoon! Package excludes purchases made in The Shops, from the mini-bar, or through 24-hour room service and beverages on Half Moon Cay. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. For more details please go to the U.S. Department of States Visa Waiver Program page. WebResident's Offer: Up to $200 discount plus up to $100 Onboard Credit with Holland America For a limited time, residents of Arizona, California, Florida and Nevada can save big on Holland America Line! We actually forfeited money on one cruise because we were comped tips, internet and a drink package. Any and all charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. Conserving Water and Reducing Waste Water Discharges: We make the most of our water. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. Purchase a Surf plan. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. I understand that some cruise lines already allow this and it would be such a HUGE help in our planning. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Every charge against your room bill, including the hotel service, can have your OBC used on it. The only exception is cash for gambling. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. From the moment you step aboard one of our spacious, mid-sized ships, you'll feel the difference. On the second day, go to the desk (or a kiosk) and ask for a copy. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. The luggage tags are clearly marked with your ship name. Offer excludes Specialty Dining Events in Pinnacle Grill such as Sel de Mer, A Taste of De Librije and Cellar Master Dinner. Yes. Some last-minute gift orders may be charged to your Holland America Line Rewards Visa Card, VISA, American Express, MasterCard or Discover card up to two working days before sailing. View Details. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Learn more, With a large selection of wine, beer, cocktails, soda, specialty coffee and more, we offer a variety of options to quench your thirst and delight your senses. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. Good explanation! Featured fares are per stateroom based on double occupancy. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Shops, or Services at the Greenhouse Spa. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. 1. But after reading the above post it looks like I will have to have the full 420.00. Cruise lines are no different. You will be able to leave a comment after signing in, By Cash is accepted in our casinos. All values herein are in USD. You do not need to include any suffixes on your airline ticket. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. We have an OBC from Costco Travel Canada and the shareholder benefit. He could still use it to get access, but he would not be able to charge anything. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Guests are urged to complete the Online Check-in process before leaving home. I don't have to hope that they credit it to the right place. As we mark this historic milestone, we want to extend our gratitude to you for an incredible 150 years of continuous support sharing the tradition of travel. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. Complimentary champagne will be served at the auctions. The plan can be activated on any device, but only one device can be actively connected at a time. Holland America We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. Dive In featuring hamburgers and hot dogs. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Please Note: This online procedure must be completed prior to your sail date. electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom.
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