Apple support team hasn't really addressed the issue yet so those affected can try the above-mentioned workaround. We are able to up the volume, mute the sound, but cant lower the volume. If you need assistance, contact the TV maker or go through the instruction manual. @Anthony, Apple TV 4k - Volume Control does not list my CEC soundbar, but I can control volume via "Audio Output" screen. Looks like no ones replied in a while. But with the hub I can connect my Apple TV as the input source, use my TV as the "monitor output", and send the audio to my soundbar using the ARC port. The volume +- control on my Apple TV remote is not working recently. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. Update: I downloaded the Remote app from App Store and somehow that allows me to control the volume, but not the built-in remote which is in the control center. ask a new question. Apple disclaims any and all liability for the acts, Checking for updates is typically only needed when the issue started with the previous software update. But how the remote control immediately worked with my TV? When using the remote app it is not possible to use IR as the hardware does not support it, so when you use the buttons on the iPhone it will only work when you have it connected to a receiver that supports HDMI CEC. I really dont like Samsung and I tend to blame them first, but as I kept my soundbar from going online and updating the issue has to be on the Apple side. May 14, 2022 1:23 AM in response to @Anthony. Tried with eARC, ARC, directly connected to the soundbar, connected via TV. As such, when using the Siri remote to control Apple TV, keep in mind that the connection is entirely based on Bluetooth, so you must stay within range of the Apple TV and then ask Siri what you wish to. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. omissions and conduct of any third parties in connection with or related to your use of the site. Her latest piece, "Temporizing: Self Portrait" can be found in the Winter '21 edition of. Auto via HDMI will need support for that feature from the other device too. Source, Connected the soundbar to TCL 8 series tv and now Apple TV will not control volume. Apple TV Volume Stopped Working. O controle remoto Apple TV 4K oferece acesso a todos os aplicativos e recursos, como chamar a Siri para abrir aplicativos e controlar a reproduo de contedo em aplicativos de streaming. Apple TV. only. Apple TV 4K, The volume control buttons on your Apple TV remote may sometimes refuse to function. I can however control the volume when I connect my AirPods , so the issue only occurs when its through my tv speakers themselves . If the Apple TV is telling the Sony TV via HDMI to raise the volume, then it shouldnt matter which remote Im using to control the Apple TV, right? You shouldn't have to use IR. You can either order directly from Apple, or you can order from a third party. Im pretty sure the new Siri remote firmware (0x0061) broke IR functionality for me. Press and hold the TV/Control Center button and the Volume Down button at the same time. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. At this point I assume Apple will need to update something in the Apple TV as that appears to me to be the only variable in my setup that could have changed recently (Apple TV is set to auto-install updates and both my TV and Soundbar havent had their software or firmware updated since at least last year). Mannygator, User profile for user: Join the only free daily newsletter that reveals new things you can do with your iPhone in just a minute a day. Best. any proposed solutions on the community forums. Want to know more about us? Refunds. "According to engineering, the disabling of the volume control is correct behavior for certain Apple TV configurations, where the audio is being sent to the actual TV via HDMI. Restart your Apple TV Remote. All postings and use of the content on this site are subject to the. 2. Sony 75 X9500H and a Samsung Q870A. How does one fix this? ask a new question. As above, the physical remote works with IR. Street, Suite 108 This site contains user submitted content, comments and opinions and is for informational purposes I have the same setup and the same problem. Release the buttons. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. All other buttons worked. Add a Comment. Restart Your Remote. After the process is complete, your Apple TV not playing sound will be fixed. Apple disclaims any and all liability for the acts, It should be set to Auto via IR (TV ). I've checked that HDMI CEC is active and I can control my Apple TV playback with the TV remote (Phillips). Step 2: Check the batteries. The Samsung TVs remote works just fine. My Apple TV remote works the volume but does not work the box, My Apple TV remote is not working the Apple box, My Apple TV 4K remote volume works some times and some times not. I do not have cable and use the Apple TV as my main source of entertainment. In some cases, it works after pressing the button multiple times. I believe the issue started with tvOS 15.4 (and 15.5 didnt fix it). This sort of partial function usually indicates the remote needs to be reset, then paired again with the ATV4K. The Apple TV remote volume control was working. mikereed36, call The Samsung article from bgmeek was not helpful nor relevant. This site contains user submitted content, comments and opinions and is for informational purposes Increase Low Call Volume; Apple TV Remote has separate volume button control for the TV's volume. I agree. Go through the setup if it isnt finished yet. greatvovan, User profile for user: There may be confusion between the system of each device. Apple disclaims any and all liability for the acts, Try unplugging the Apple TV adapter and reconnecting it after at least 10 seconds to see if it fixes the issue. Check to see if your TV or receiver supports HDMI-CEC. The only feature Im interested in is controlling my sound bars volume via software rather than learning the remote and using IR. Switch HDMI inputs. We need to point IR to Soundbar to work. If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sep 2, 2021 4:14 AM in response to Urquhart1244. Hi Ap2837, Thank you for participating in the Apple Support Communities. If both devices are connected to the same WiFi network, the Apple TV Remote app for iPhone and iPad may be able to operate your TV. Ensure HDMI-CEC is enabled in your TV or receivers menu, using the remote control included with your device. If it doesn't, go to Settings on your Apple TV and choose Remotes and Devices. To start the conversation again, simply This site contains user submitted content, comments and opinions and is for informational purposes Wondering if anyone had any ideas on how I might be able to get the volume to work on the siri remote. To save both parties some valuable time, I suggest letting them know of the various techniques you have already tried yourself. My Apple TV 4K+ Volume Feature Not Working. A forum where Apple customers help each other with their products. If you have an older Apple TV remote, hold the "Menu" button and the left arrow for six seconds. Thankfully, it's pretty simple to fix once you know the steps. Any suggestions?? 1-800-MY-APPLE, or, Set up the Apple TV Remote on your iPhone or iPad, If your Apple TV remote isn't working - Apple Support, If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sales and So from how I understand it to work, it would be working with this setup . Bring the remote closer to the Apple TV - The battery charge may be minimal and thus may emit a weak IR signal from the remote to the Apple TV set-top . Still, you can reset and pair it with your Apple Television, If your Siri Remote has come unresponsive or glitchy. This site contains user submitted content, comments and opinions and is for informational purposes Volume control through the software remote on your phone would require an audio receiver that supports Volume Control over CEC. To do this, hold the little TV button (right above the volume buttons) and the volume down (-) button for 5 seconds. One might think that an iOS app cannot control a TV's volume because an iPhone . Open the Apple TV Remote app on your iDevice. audio. To start the conversation again, simply Well, almost perfectly. I've had that for a while as well, always flawless, but there have been some recent software updates to the apple tv. Start with three devices for free and add more for just $2 per device, paid monthly. Ive restarted the Apple TV box and re-paired but no success. Try relocating possible sources away from Apple TV to see if that helps. Then, your remote will automatically reconnect and you can start using it again as normal! The default IR commands would work for many TVs (and other audio equipment). tvOS 14. If the volume cannot be adjusted using the volume buttons on the remote control or television, then perform a power reset on the TV. If the volume buttons on your Apple TV remote stop working, control Apple TV with iOS or iPadOS Control Center, Press and hold the TV/Control Center button. Apple TV remote can/cant control volume on TV? Which is what you saw when you used your old remote that has no update and it worked great. I am trying to do that now but its not detecting anything from both my tv and sound bar remote and Im guessing its because it had already learned these? When I do this, my LG Magic Remote volume button does not register to the Apple TV that I am increasing the volume, even though the volume is increasing on the tv. If you still need help,contact Apple Support. Fix FaceTime Issues 10 Ways (iOS 16), iPhone 13 Camera Keeps Refocusing? . Apple TV remote volume not working is a common problem that happens to many people and most of the time, it can be fixed easily with no need for any repair. Bug Fixed: Apple TV Remote Volume Not Working, Organize Your Cords, Chargers & Small Tech in Style, It's Not Too Late To Join Our Privacy & Security Course, Run Your Business Smarter with Remote Device Management, How to Find a Dead, Turned Off, or Offline iPhone, 10 Simple Tips To Fix iPhone Battery Drain, How To Get an App Back on Your Home Screen, How to Transfer Photos from iPhone to Computer, How To Find My iPhone From Another iPhone, Step Counter: How To Show Steps on Apple Watch Face, Easily Retrieve Deleted Text Messages on iPhone, How To Put Two Pictures Together on iPhone, What iPad Do I Have? I have turned on the CEC control which allowed me to turn off the tv with the apple remote but cannot change volume. I went to settings and added a new device for tv volume. The physical Apple Remote uses IR to send the volume control signal directly to the TV (or receiver); not to the Apple TV box (when the above doesnt apply). Since many various names know HDMI-CEC, check for a setting that ends in Link or Sync, some instances being as follows: Unfortunately, the Find My app does not enable you to locate an Apple TV remote control.