Ticketek Online Terms of Use and Privacy Policy. I have a saved the details of my credit or debit card, but I am not getting the option to use it to pay for my tickets? Wu-Tang Clan & Nas tickets | Tours and Events | Ticketek Australia The tickets are sold on a first in best dressed basis, meaning that all friends receiving the invite may not be able to get the tickets. What is the policy regarding juniors accessing tickets at the MCG and Marvel Stadium? Will the Mobile Ticket scanners at venues work through phone covers? In particular, the following form part of the Sellers terms unless otherwise specified: SCALPING WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties. No, you can continue to use your mobile ticket. An invitee purchasing seats can select up to the maximum seats currently remaining for the group. Log in to your Ticketek account (Note: This will not be your Crows Membership Account details) 7. Can I forward my Mobile Ticket to a friend? There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. There are so many people queued up outside the MCG, waiting to get in. Mobile tickets will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. Once you have selected your ticket(s), there is a time limit of. We sell tickets on a "next best available" seating system. The Ticketek accessible bookings team is available Monday Saturday (not available Sunday), 9:00 AM 5:00 PM, and forms should be completed as early as possible and at least 24 hours prior to the event. Systems are in place at every venue to ensure that each ticket barcode can only be used once. Once tickets are added to Passbook, simply open the Apple Passbook app. FAQs | NZC For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. Will I be required to pay to reserve a seat? This will display a preview of the event pass with all ticket information needed to attend the event and the option to Add to Passbook. How do I request a refund if I have purchased Refundable tickets? Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. General Admission (GA) is an unreserved section/event where seating is not reserved for you. You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. Is there anything special I need to do when I get to the venue to scan my mobile? We are the ticketing sales agent selling on behalf of promoters and according to their instructions. For most events, a Family ticket will admit 2 Adults and 2 Juniors or 1 Adult and 3 Juniors. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. If you are using the Ticketek iPhone app, the tickets in your Ticket Wallet will automatically adjust the backlight to be suitable for scanners. Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. If you selected to have all tickets sent to your mobile phone, make sure these have been forwarded on to everyone in your booking, Before arriving at the event open your Ticketek Text message, Once your message has been opened, click on the link to reveal your Ticketek mobile ticket in preparation for scanning, Ensure the back-light on your mobile phone is turned up to aid the speed of scanning your Ticketek mobile ticket (see the manufacturer's manual for instructions.). The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. <> All venues have seating options available for patrons in wheelchairs or who require assistance. If there is no connectivity at the venue, can Passbook tickets still be accessed? All tickets purchased through Ticketek will be mobile or PDF, meaning you can easily access your tickets on your phone via your ticket account or ticket agent app, add them straight to your phone's ticket wallet and share them with your friends and family using the 'Ticket Forward' function. Please be aware your membership number will never change throughout your years of membership. How do I access Accessible seating tickets? For all enquiries relating to ticketing, please visit Ticketek (MCG) or Ticketmaster (Marvel Stadium) locations. If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. By clicking this link, a web page will be displayed containing your ticket. Ticketek is the only authorised ticket seller for entertainment events held at ICC Sydney Theatre and Darling Harbour Theatre. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Sign in or Sign up | Tickets for Sport, Concerts - Ticketek Australia Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. Wed 8 Jul 2023 RAC Arena, WA: Sat 15 Jul 2023 . The email may have been filtered by a spam filter. Sell tickets directly from your Ticketek Account. Can I sell Child/Junior or Concession tickets on Ticketek Marketplace Ticketek mobile tickets can also be added to Apple's Passbook for iPhone users with iOS6 or higher installed. How to resell a Ticketek ticket - Tixel Blog If you experience any difficulties purchasing tickets online which are not answered in these FAQs, please contact us. You can view the value on your Ticketek Gift Voucher when you enter your Voucher ID on the payment page. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. Can I use more than one Ticketek Gift Voucher in the same transaction? Alternatively, you may wish to receive all Ticketek mobile tickets on your mobile phone and either forward them to your friends yourself or keep all tickets on your phone and arrive together with your friends. Accept the Ts&Cs and "Submit" 9. If you want to buy tickets in more than one price category continue through the purchase process and come back to select more tickets before you make your payment, Now select the quantity of tickets you'd like to purchase. Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? This allows the Friend Spotter feature to link your seat location with your Facebook friends. The AFL Membership team will be available to assist with general enquiries on all matchdays at the below locations, Marvel Stadium - Membership services office, across from gate 2 (external). This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided . When can I request a refund if I have purchased Refundable tickets? This message is displayed when there is either an inadequate number of tickets to fulfil your request for adjacent seats eg. No, refundable tickets can only be selected during the original purchase. Some States have specific legislation in place to manage the sale of tickets in certain circumstances. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. Ticketek has also been an active participant in various government forums relating to ticket scalping and has also over the years worked closely with Live Performance Australia on this issue. Note that Mobile Ticket delivery may not be available for every event. Held seats are sold on a first-in basis. A valid concession ID must be presented when purchasing concession tickets at a Ticketek Agency. Please ensure your membership contact details, especially your email address, are up to date so you do not miss these communications. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. If you don't opt-in during purchase, you can also opt in to Friend Spotter at a later date by using the 'Share and Save' button on your mobile tickets. So for example if you are attempting to purchase tickets in a Visa Entertainment pre-sale, but your saved credit or debit card is a MasterCard, you won't have the option to finalise payment using your saved card. Once you have updated your details click on, Tick the boxes to select the communications you would like to receive, Enter each of your known My Ticketek Sign Ins and click, If this succeeds for your Sign In, please use that Sign In name to access My Ticketek, If you're unable to find a My Ticketek sign in please. 13+ - Adult Ticket. Can I request a refund if I change my mind about attending the event? What if I enter my Voucher ID incorrectly online? If you prefer not to save them you just need to ensure that the check box on the payment page is not checked before submitting payment on your Ticketek purchase. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. New South Wales / Australian Capital Territory, Refundable Tickets Terms and Conditions of Sale. What does Ticketek do to prevent scalping? These tickets will be cancelled and reissued in the name of the new ticket owner. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. If you can't attend an event for legitimate reasons and want to sell your ticket via an online auction site, Ticketek will not object to your sale as long as the selling/offer price is no more than the face value of the ticket. Will I be notified of event / gate changes? Members can alternatively reserve a seat in the pre-determined on-sale period for each game. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. All rights reserved. The user in this instance may view the Mobile Ticket on a desktop computer via the link in the confirmation email and print the barcode, or can visit the box office on the day of the event. Ticketek routinely mismanages ticket processing which should be simple. If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. This ensures that the group remains together when purchasing seats by avoiding the following scenario: No, Ticketek will not retain your personal information unless you have already signed up as a My Ticketek member. Log into your My Ticketek account and make sure all the details are correct. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. AFL Members have 2 options regarding entry to a game: General Admission or a Reserved Seat. You can redeem your Ticketek Gift Voucher online through ticketek.co.nz, through Ticketek's mobile site and mobile apps, or over the phone through the Ticketek Call Centre. You will get an error message if you enter the Voucher ID incorrectly. All refunds for cancelled or rescheduled events are managed by Ticketek directly. Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Socceroos v Ecuador tickets Venue: CommBank Stadium, Parramatta, NSW Date: Fri 24 Mar 2023 OR How to buy accessible tickets PRE-SALE Fri 3 Mar, 9am* PRE-SALE Fri 3 Mar, 4pm* On sale to public Mon 6 Mar, 9am We also regularly monitor our ticketing system for suspicious transactions. You may be denied entry into, or removed from, an event where the Seller has reasonable grounds to do so, including if you breach these Terms and Conditions or the Sellers Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others. Sign In Join today Please note: AFL House is currently closed to the public. How long are Ticketek Gift Vouchers valid for? My Ticketek; Gift Vouchers; 2 0 obj <> Browse through the seven featured genres by clicking on the tabs near the top of the, When you see an event that interests you, click on either image or title to visit the page dedicated to that event, If you're interested in a VIP experience, either corporate or as an individual, select. Locate your ticket by the Ticketek Logo and event name and tap on the event pass to view. What happens if my tickets do not arrive in time? We'll now show you the tickets which have been allocated to you based on your selections. The term including when used in these Terms and Conditions is not a term of limitation. If you purchased Refundable tickets during your original event purchase, to apply for a refund please contact the refund team here. Members who renew after this date may not receive their cards prior to the start of the season as it can take up to five weeks to produce and deliver a membership card. Select 'Club Members & Public Reserve', enter your barcode number(s) into the space provided, and click 'Unlock tickets' 5. Can I change to Refundable tickets after I've bought my tickets? I've sent an invitation but some or all of my friends did not receive their emails. If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. However, if you chose ezyTicket, this will be attached to your confirmation email in PDF format. General Admission (GA) is the term used to describe a venue where there is no reserved seating for patrons. In the event you are contacted directly by the Government, including the Department of Health for the purposes of contact tracing, you must: (a) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or (b) contact each member of your group, and request that they provide their contact details to the Government directly. All tickets purchased from Ticketek can be listed on Marketplace including Child/Junior and Concession. Where do I select Mobile Ticket delivery? Ticketek Australia Reviews | Read Customer Service Reviews - Trustpilot https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html How do I arrange for a new membership card to be sent out? Am I able to 'top up' my Ticketek Voucher with more credit? You will need to make sure you purchased your tickets with a My Ticketek account so that your tickets will appear on Marketplace. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services teams.
Wall Collage Kit Printable,
Standard Telephones And Cables Pensions,
Apartments For Rent Shelby, Ohio,
Death Notices Cedar Rapids, Iowa,
What Is Included In Retrospective Relief,
Articles W