After my email to the sales department was left unanswered after a few days, we decided to just make a call to inquire regarding the Empire select membership. The Empire Hotel & Country Club | LinkedIn Understandably, if they wanted to take 2 of the unused table setting off while we were waiting for out food to arrive is acceptable. I have taken note of all the concerns you have raised, and should you wish to elaborate further on your experience, I would be pleased to correspond with you.I am so sorry your visit fell short of your expectations and I hope to be in contact with you, at your convenience, in due course. The hotel sits on a large ground with a golf course ( i didnt play as I didnt bring my golf bag). Review. The Empire Brunei offers 522 air-conditioned accommodations with minibars and safes. Reciprocal Clubs. I believe we have subsequently been in contact and I hope that this has been resolved to your satisfaction.Sincerely,Nigel Badminton. A few of them saw me waved, we made eye contact but did not acknowledged me. Yes, dry cleaning and laundry service are offered to guests. The Empire Brunei 5-star luxury resort by the sea Located close to Empire Golf and Country Club and Jerudong Park Medical Centre, The Empire Brunei provides 18 holes of golf, a bowling alley, and a roundtrip airport shuttle. more. Towering Royal palms, blossoming bougainvilleas and other exotic shrubs provide a stately arrival at a property which is regarded as one of the finest in the world. You can book a shuttle, once your reservation is complete. I responded to the survey and I just hope that Mr Badminton does get to read it. Are any cleaning services offered at The Empire Brunei? Nearby attractions include Rimba Garden Central - RGC (7.8 km), Jerudong Park Playground (4.3 km), and Pantai Berakas (7.6 km). Tripadvisor performs checks on reviews. 35 Brunei dollars to pay a game of squash for 1hr seemed a bit excessive seeing as we had already paid so much for the room. Which languages are spoken by the staff at The Empire Brunei? When staying in Brunei, do hire a personal driver as they dont really have a good transport system. Stunning sunset views, great pool, courteous (albeit sometimes slow) staff. We were informed we were able to bill the dinner to our room, but no!! Additional facilities for family include The E-Kids Club which provides all-day care and entertainment for youngsters enhanced with an eco-friendly focus. Nearby attractions include Rimba Garden Central - RGC (4.9 miles), Jerudong Park Playground (2.7 miles), and Pantai Berakas (4.7 miles). It is a great getaway. Rooms open to balconies. (This was also a discomfort as it took up our time when checking in to our room, with the poor receptionist having to go back up twice to the reception area to check on the keys! The Empire Hotel & Country Club Brunei - Mari Mari Rooms are quite big enough for the entire family. A Jack Nicklaus Signature championship golf course with superior playing surfaces, distinct elevation changes, and flood lighting. Golf enthusiasts are offered a choice from 23 top-quality golf clubs; their chosen courses are played during the ships port calls in Italy, France and Spain. Sports Leisure | The Empire Hotel Brunei | Spa and Golf Resort The interior and exterior design is modern and tasteful. Golf Resort | The Empire Hotel Brunei | Spa Both are ideal for fun, family entertainment. Tours Excursion | The Empire Hotel Brunei | Spa and Golf Resort The people are wonderful, warm and friendly. The Empire Country Club (Brunei) Orchid Country Club (Singapore) Corporate Membership Corporate membership is available from $6090 for two nominees and two wild cards, including unlimited golf with no green fees and $1000 entertaining account. 2 3. Holes: 18 | Par: 72 | Rating: 72.0 | Yardage: 6753. Oh btw a friend of mine were given a voucher since the birthday is on the day we checkout, given 1 slice of cake and a tea. This is where the service went down again. Yes, free parking and valet parking are available to guests. What is the distance from the 5-star The Empire Hotel & Country Club, Brunei to Jerudong city center? Arrived at 6 am and they provided our room and it was an upgrade. Was given in room 4303 with superb view of south china sea. Everything up to the time we were about to go to bed when we realised one of the light switches did not work - the hallway light would not switch off. Another thing! What food & drink options are available at The Empire Brunei? Very strick SOP which i find is good during this pandemic. The city center is close by, about 5 minutes' walk away. We were informed we were able to bill the dinner to our room, but no!! Yes, guests have access to an indoor pool, a fitness center, and fitness classes during their stay. Es preciso reservar. Ponte en contacto con el alojamiento a travs de los datos que figuran en la confirmacin de reserva al menos 72 horas antes de la llegada para organizar el registro de entrada. It's like you are living in a Condo complex. A made-to-order breakfast is served each morning. The check-in process was smooth. And they all speak very good English Rooms are well appointed, clean, spacious. Para los servicios de masaje y los tratamientos de spa es necesaria una reserva previa, que se puede realizar llamando al alojamiento antes de la llegada a travs de los datos que figuran en la confirmacin de la reserva. Immaculate fairways and greens, sensitively carved through natural rainforest and vegetation at the magnificent floodlit 18-hole Jack Nicklaus Signature Golf Course also play host to the annual Brunei Open, contested by the professional Asian Tour. Staffs keen to guests needs. Brunei Darussalam. This palatial hotel is set in its own private 180-hectare (445 acres) estate of manicured botanical gardens and a championship, floodlit Jack Nicklaus Signature Golf Course. Li Gong specializes in exquisite Cantonese cuisine and the main Atrium Caf is known throughout Brunei for its daily luncheon buffet which offers a magnificent spread of international dishes served against a backdrop of ocean vistas. The Empire Hotel is perched right on the sandy shores by the South China Sea and is easily accessible from the Brunei . Publicamos todos los comentarios que cumplen con nuestras pautas, ya sean positivos o negativos.Leer msSe abre en una ventana nueva. Many seemingly unused areas within the main building and the long corridors there and in the two wings, invokes a feeling Stanley Kubrick's The Shining. The Empire CC course is floodlit for night golf. Cheers, Saiful Shariff, As a returning business customer of may stays, I thought I knew, what would awaiting me. Los huspedes pueden acceder a la piscina de 7:00 a 23:00. I even extended our stay for another 2 nights! Is there free internet in the 5-star The Empire Hotel & Country Club, Brunei? Cul es el horario para realizar la entrada y la salida en The Empire Brunei? TheEmpireHotel, General Manager at The Empire Brunei, responded to this review. Stunning sunset views, great pool, courteous (albeit sometimes slow) staff. Empire Select Membership Club. The Empire Hotel & County Club - Top 100 Golf Courses of Brunei The rooms were huge and very clean and overlooking the ocean. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Large, expansive and regal, Not quite on par with the best of the Asian chains in terms of modernity and hospitality. All Rights Reserved. Located on the north eastern tip of Borneo on the doorstep of one of Asia's oldest rainforests, The Empire Hotel & Country Club is Brunei's most prestigious beach resort offering unsurpassed 5-star luxury. Upon check out, the reception asked if there was any problem with our stay. The staff speaks multiple languages, including English, Chinese, and Malay. Amongst her victories were six major championship titles.Barry Lane: the golfing world was also saddened by the passing of Barry Lane, one of the European Tour and European Senior Tours most popular players. El personal de recepcin les estar esperando en el alojamiento. Abre todos los das. Does The Empire Brunei have airport transportation? I responded to the survey and I just hope that Mr Badminton does get to read it. Would have liked a fresh squeezed fruit juice bar at breakfast.. The Emperor Suite comes with its own pool and even the cheapest rooms have remote-control everything, hand-woven carpets, gold-plated power points and enormous marble bathrooms. My husband and I have decided to stay in the hotel to celebrate our 5th year wedding anniversary. THE EMPIRE BRUNEI JERUDONG 5* (Brunei Darussalam) - from US$ 210 | BOOKED Recommended. Own or manage this property? There I was, sat enjoying my breakfast with my other half, having pleasant conversation and there were these hands getting in between my plates and cups trying to take cutlery. Very strick SOP which i find is good during this pandemic. Empire Select Membership Club - Facebook Negara Brunei Darussalam. It's a huge property with some very opulent touches. Truly one of the finest. The Empire Brunei (The Empire Hotel & Country Club, Brunei) - Offering a free parking lot, a tennis court and a private swimming pool, The Empire Hotel & Country Club, Brunei Jerudong is located approximately a 15-minute drive from Tungku Beach. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Otros viajeros hablan muy bien de su piscina y la amabilidad del personal. I can understand if I'm eating in a cafe but we are talking about a 7-star hotel where we are paying not for the room but for service and experience. No hand towels. The central pool is huge overlooking the sea. I find this unacceptable and disrupting. Atrium Cafe: restaurante que sirve desayunos y almuerzos. The Empire Brunei - Home | Facebook Consulta las restricciones por el COVID-19. Empire Select Membership Club is a loyalty programme that giving you a dining and accommodations privilege at The Empire Hotel & Country Club Brunei. This made for a wonderful start to a relaxing holiday.The building is worth a visit in its own right- a former royal palace. Cherry on top of the sundae, we were not even informed that the breakfast was not part of the package! We are very disappointed! While the golfers are driving the fairways, accompanying non-golfers are able to enjoy the amenities and activities on-board, or explore wonderful places on day excursions organised by Costa. Does The Empire Brunei offer any business services? The Empire Hotel & Country Club has previously hosted many prominent international events such as the ASEAN Tourism Forum (ATF), Asia Pacific Economic Council (APEC) CEO Summit and Commonwealth Finance Ministers Meeting. Booked their promo 2 nights stay which i considerd as a good bargain. theempirehotel.com. Seaview Room is spacious & clean. Eventually one lady came, told her I needed a spoon. and i almost missed one big info! My husband's name was not included for reservations!!! All rights reserved. . We are very disappointed! Yes, guests can enjoy cooked-to-order breakfast provided by the Jerudong hotel. Peace & quiet at night. Stayed there for two nights. As ever staff are super friendly and we received a warm welcome back. It features cars for rent as well as high-speed internet access in the rooms. Wireless internet is available in public areas for free. Reviewed December 25, 2010 . Es preciso reservar. Read more You can subscribe to the Where2Golf channel on YT if you like to see more video content. Contact club for full details, discounts, Stay&Play packages, etc. Pantai Restaurant: restaurante que ofrece cocina asitica y sirve solo cenas. Kampong Jerudong BG3122 Brunei Darussalam. Unique in Asia, the hotel has its own state of the art theatre for live concerts and performances, as well as its own movie theatre, The Empire Cinema. And staff are all friendly. The field is drawn from players who won a PGA Tour event in 2022, or were amongst the top 30 in last years FedEx Cup final standings (Jan 6-9). Which attractions can we visit during our stay in the The Empire Hotel & Country Club, Brunei? Having been closed for a few months now we were so happy as a family that the hotel has opened again for families. Claim your listing for free to respond to reviews, update your profile and much more. What are some of the property amenities at The Empire Brunei? Experiences include stand-up paddle boarding at the Grand Lagoon, an eight-lane bowling hall, a deluxe spa, a three-screen cinema showing box office hits, and almost two miles of private beaches. The place is not scary, but simply empty: faded glory. Visitor fee, 18-holes in high season: Mon-Thur B$170; Fri-Sun B$220. Most of our food orders had come at this point and we were eating in peace and enjoying our breakfast. So, when the waiter at Pantai had inform us we were unable to bill the dinner to the room, my husband had to walk back to our room and deal with the broken door to our room(!!!) Covid protocols are enforced in a friendly but firm way ensuring safety for all. Fine dining is another hallmark of the Empire Hotel & Country Club with an exceptional choice of international restaurants offering authentic local and international cuisines prepared by its team of master chefs. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. BRUNEI HERITAGE Immerse yourself in the history of Brunei on this extensive full-day tour. Oh! La edad mnima para realizar el registro de entrada es de 21 aos. Love the hug bath tub, and the spacious standing shower as well. Own or manage this property? According to guest reviews, the hotel has been rated as. You can always visit one of the highly rated landmarks, Crystal Fountain, placed 2 miles away from the The Empire Hotel & Country Club, Brunei. overall the hotel is quite something - we stay in many good hotels, but this one left an impression, for this level of standards well, there are high expectations: - the lagoon was empty (this is the massive salt water pool seen in all the hotel photos) - no fresh juices in the breakfast buffet - no newspaper at the door every morning. How many staff does one need to tell until I get a soup spoon? Was given in room 4303 with superb view of south china sea. This field is for validation purposes and should be left unchanged. Or if you want a quick and direct access subscribe here. Brunei International airport is located within a 14-minute drive (10 miles) from The Empire Hotel & Country Club, Brunei Jerudong. Is parking available at The Empire Brunei? Which room amenities are available at The Empire Brunei? What is the closest airport to The Empire Hotel & Country Club, Brunei Jerudong? Had the restaurant been full, we would not have been able to dine in there, but luckily, the F&B team were wonderful. Added to this is the fact that the bar menu is very limited with some of the popular items "not available". La limpieza se efecta con desinfectante, las superficies de contacto habitual se limpian con desinfectante entre una estancia y otra y las sbanas y las toallas se lavan a 60C o ms. S, todas las habitaciones disponen de balcn. Despite the other reviews which rave about this place, we found the experience extremely disappointing. Behold the US$500,000 crystal camel! These are the points we have also highlighted, although we noticed that she did not take down any notes. No se permite la entrada a la piscina de menores de 10 aos sin la supervisin de adultos. I attend a lot of events and usually mass catering is disappointing. Location within 3 km of Shahbandar Hills. Para organizar la recogida, los huspedes debern contactar con el alojamiento 24 horas antes de la llegada a travs de los datos que aparecen en la confirmacin de la reserva. We almost turned around and skipped it. Staybridge Suites Chesapeake Virginia Beach Chesapeake Va 3*, providing unbeatable availability and rates, meeting reliability and quality standards. At 666 sq m, it is one of the worlds largest hotel suites featuring its own indoor swimming pool, Jacuzzi and full-sized movie screen. About Us - The Empire Hotel, Brunei Y24_ARH. They couldn't fix it, so the only solution was to pull out the key card out off the power switch on the the wall so all the lights go out. The Empire Hotel & Country Club regularly hosts top-level professional tournaments, including Asian and European Tour events, not least the Brunei Open and Brunei Senior Masters (see our Tournaments section >by Venue >Empire Hotel & CC). Dear Guest,I appreciate you taking your time to write a review in TripAdvisor and I look forward to welcome you back at sometime in the future. As ever staff are super friendly and we received a warm welcome back. I also found the bed comfortable. It is still a nice hotel with spacious rooms. The Empire Brunei Lock in the lowest price from these sites. It's things like that, that divide high class service from average - unfortunately you only find smiling and friendly average, We are not allowed to travel out of the country at the moment, naturally The Empire is the next best thing to a long weekend away. 2020 Golf Digest rating: No.1 course in Brunei. Thank you for that Mr. Manager (we did not get his name unfortunately). It also houses a spa providing a wide variety of massage therapies and beauty treatments. See more questions & answers about this hotel from the Tripadvisor community. We love the classy setting, very grand and majestic hotel. The Empire Hotel and Country Club - Review of The Empire Brunei Located on a magnificent stretch of Brunei's pristine coastline, caressed by the South China Sea, The Empire evokes an opulent yet tranquil ambience. My husband's name was not included for reservations!!! Sincerely,Nigel Badminton. Empire Select Membership Club When staying in Brunei, do hire a personal driver as they dont really have a good transport system. Dear Guest,I am delighted you were impressed with your visit and look forward to welcoming you back to The Empire in the future.Sincerely,Nigel Badminton. Se aplican medidas de distanciamiento social; el personal lleva un equipo de proteccin individual; hay paneles de separacin entre los huspedes y el personal en las principales zonas de contacto; se mide la temperatura del personal de forma peridica; hay controles de temperatura disponibles para los huspedes y se proporciona desinfectante de manos a los huspedes. But one of the F&B managers saw us contemplating and came to us and took us down to the Atrium and got seated immediately. Offering a free parking lot, a tennis court and a private swimming pool, The Empire Hotel & Country Club, Brunei Jerudong is located approximately a 15-minute drive from Tungku Beach. , , . On days when we were lazy to walk from our room to the hotel lobby, the hotel staff actually picked us up to get to the main lobby. Boy, were we wrong!!!! The empire hotel is well maintained, and the grounds are spacious. Esta informacin nos la han proporcionado nuestros proveedores. An hour and a phone call before your luggage is delivered to your room even though you didn't want them to deliver it in the first place. Seaview Room is spacious & clean. Instead they pointed to each other who's going to go up to us. Yes, dry cleaning and laundry service are offered to guests. We don't know if this issue will be highlighted or taken to relevant people. 6~ 8. We called reception, they sent a couple of engineers to have a look. It's the CNY long weekend and understandbly the hotel was busy. Do Not Sell or Share My Personal Information. There were between 5 - 7 staff in front of our table clearing empty tables (not attending to any customers). Hotel is excelent, clean, good facilities, , 4 piscinas al aire libre y piscina cubierta. Number of Rooms: 522. Visit hotel website. Set on 445 coastal acres on the South China Sea amidst tropical rainforests, The Empire Brunei - rich in Malay culture and warm Bruneian hospitality - boasts 522 exquisite accommodations, seven international restaurants, and five swimming pools. Always enjoyed my stay here. Designed by Ronald Fream, this course offers tight, steep fairways woven throughout dense natural jungle and bunkers. The Empire Golf & Country Club in Jerudong, Brunei-Muara, Brunei | GolfPass Friday prayers, from 12 noon to 2 pm. I had received an email from feedback.alert@the empirebrunei.com signed by the GM Mr Nigel Badminton. On days when we were lazy to walk from our room to the hotel lobby, the hotel staff actually picked us up to get to the main lobby. Nothing much to complain for the price you pay. Rooms were a bit dated but large and clean with nice bathrooms. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can enjoy an on-site restaurant, breakfast, and a free welcome drink during their stay. Set on 445 coastal acres on the South China Sea amidst tropical rainforests, The Empire Brunei - rich in Malay culture and warm Bruneian hospitality - boasts 522 exquisite accommodations, seven international restaurants, and five swimming pools. Hotel staffs are friendly and helpful, Car buggy is fun to ride. We were seated at a table set for 4. Reciprocal Clubs - Berjaya Clubs Then, The Empire Hotel & Country Club in Brunei might be perfect for you. On checkout day, we went for breakfast and it was visibly busy. The course also hosts the annual Brunei Open, contested by the professional Asian Tour. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Contents 2005 - 2023 Nicklaus Design. People should note that rooms are located, in seperate buildings away from Guest Registration. Este alojamiento confirma que la limpieza se efecta con desinfectante, se proporciona desinfectante de manos a los huspedes, se aplican medidas de distanciamiento social y que el personal lleva un equipo de proteccin individual.