By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. There are other, more reputable companies out there that can help you cancel your timeshare contract. How to Get Rid of Hacienda Del Mar Timeshare? Hopefully USA will read all of these issues; FBI please help . We will not pay anymore maintenance fees and will not return to any Sunset Property. We liked going out & trying different restaurants. You will speak with two reps who tell you that they are giving a . After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. We discovered tons of Timeshare Compliance reviews validating these services. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Please don't fall for anything that has Royal Elite's name on it. I bought their package and regret it very much. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. It does not say what "services" are. How To Cancel a Manhattan Club Timeshare? I wanted to cancel but my wife wanted the SUV for the week. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. How to Cancel Royal Holiday Club Timeshare? We also suggest never working with an organization without first having everything recorded in an official agreement. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). when we went to the sellers office we were told they do not buy back units. The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. I have been trying for months to speak with someone on the phone. Not much else he can do he says. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). Update question - did they finally stop calling? It does not guarantee you any actual access to a room for any amount of time. It says right in the contract that you own nothing, it is a membership fee. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. They refuse. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. This is when we knew the postings on the Internet were so very true. Records of municipal courts and justice courts are housed here also. Sunset Lounge lawsuit heads to court while venue continues to sit empty. Kukulcan Km. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." That was enough though. not being from the USA it makes it difficult for us to find someone. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. Big lie. I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. The presentation was very high-pressured and very distracting. Sunset Group, Customer Service Center - csc@sunset.com.mx. Signed, I was specifically told I was not buying a timeshare. Then told her I know they are scammers and not to bother me anymore. Hi goaliemike, we are here in cancun, we were scammed. I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. they will admit that trading your private residency with someone else costs $189 each time. Don't let them get away with it! Let the truth be known! We protect your data. We recommend you contact your timeshare company before working with a timeshare exit company. They tell you lies to make you buy their packages. The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. The whole thing is a rip off as far as I can tell and very stressful for anyone. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! We told them that we were there to relax and did not want any meeting. Login. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. It does not guarantee any level of quality of the room. Search Close. My credit score got dinged by 150 pts slowly climbing back up. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. How To Get Out of a Hilton Grand Vacations Timeshare? Janet in Vancouver. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. This scammers has to stop. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. I was in suspense. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. A fast Google search will load several past timeshare exit scams that you educate yourself on. Something is really off. No such website! I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. They refused to show me these mysterious rules. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. the May 17 charge, in an email dated Sat. They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. The lawyer says most of the time it just disappears after they ding your credit. We only recommend companies with high ratings and strong track records in the industry. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. We only suggest companies with high ratings and verified customer reviews. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. Never begin working with a company without first having everything written down in a legally binding contract. How to Get Rid of Cancun Palace Resorts Timeshare? The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. We hope this article has been helpful. How to Get Out of a Capital Vacations Timeshare? May 22, 2010 @ 12:56 PM). Can You Get Rid of an Escondido Towers Timeshare? We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. We did not buy the all-inclusive. There are options for getting out. Necessary cookies are absolutely essential for the website to function properly. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! Then she had someone call me to close the deal. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. We couldn't use the 2 weeks concurrently (travel w/family). I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. As our team reviewed the website, the first thing we came across is the no up-front fee required . If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. 2. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. A scam is an illegal scheme designed to cheat you out of your money. I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. I kept going back and forth with them. I asked for the details of multiple travel destinations package. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. www.sunsetscam.com They tell you lies to make you buy their packages. Unfortunately, almost every timeshare exit company promises to do the same thing. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. www.sunsetscam.com If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. Is there any legal action being taken against the Sunset Group? I also sent registered letters immediately just to be sure and cover all angles. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. The first offer to purchase was around 68 thousand dollars. Same thing happened to us. Hello I was scammed too. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. They said it was tax deductible. If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Our experience was similar: Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. You can find these complaints online on different forums and review websites. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. We are Americas #1 Timeshare Exit Resource. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. 8. These cookies will be stored in your browser only with your consent. But opting out of some of these cookies may have an effect on your browsing experience. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. There is nothing stated in the contract This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. There are so many complaints, is a class action lawsuit possible? We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. Sunset Beach Group review: Scam. The first thing you need to watch out for is the timeshare sales pitch. by consumers, for consumers. Welcome to Sunset Properties Group! In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. zillayh@gmail.com, We are also victims of Sunset Group. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. 5. Anita Rigoni of US. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam
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