Try calling Amazon and Spotify customer service, and describing your issue to them. This is the only thing I can think if that may be causing an issue, it looks like you've done everythingright on your side. Tap on "Settings". If you buy through links on our site, we may earn a small affiliate commission at no extra cost to you. Once that is completed, open the Spotify app and look in the bottom right corner. Open Play Store (Android) and App Store (iOS) and search for the apps name. Windows 11 Now Works With iMessage, But There's a Catch Tap on Storage followed by Clear cache. Then you can try to pair again on https://alexa.amazon.com by going to settings, and then music & media and clicking on Spotify from there. For that, open the Spotify app and go to its settings. Find the skill under Your Skillsand select it. The "Alexa won t play music" problem can occur when the required firewall ports are not open. Top 13 Ways to Fix Amazon Echo Not Playing Music From Spotify How to Connect Spotify to Alexa : HelloTech How First, unplug the device for 30 seconds and then plug it back in. Thankfully, Microsoft is now testing limited integration between iPhones and Windows 11 PCs. Learn more: Alexa Device Is Unresponsive: 16 Causes & Fixes, Posted on Published: January 25, 2022- Last updated: November 26, 2022, Samsung TV Changes Channels By Itself: 9 Steps To Fix It, Can Alexa Control Apple TV? Of course, Spotify is also available for free-tier subscription users but in selected countries. On the Alexa app: 1. There are cases where Alexa wont play Spotify due to the unverified login status of your Spotify account or the volume being turned down. It will play my liked songs if I say Play My Music, but NEVER plays a playlist Ive created. 3. Factory Reset Echo Speaker Technology can be our best friend when it works and our worst enemy when it doesn't. Lets begin! Check Your Default Music Service Settings. We'll send you an e-mail with instructions to reset your password. If youve tried all of these steps and are still having trouble, the last thing is to reset your Alexa device. The next time you cannot access Spotify for some reason, be sure you are logged in if this issue occurs. First up, youll need to log in to your Spotify app. 1. To set Spotify as your default music provider, follow the steps below: Now you can try reconnecting to Spotify to see if it works. To verify if youre logged in on both your Alexa and Spotify apps, do the following. After that, I do login in Alexa app and enabled the Sonos skill again in Alexa app. For more general advice on getting Alexa to play exactly the music you want, read this excellent piece from my colleague Tim Danton. Save my name, email, and website in this browser for the next time I comment. Can't play any podcast through Alexa. Amazon music and Spotify podcast On some devicesmy phone does thisyoure stuck in shuffle mode when listening to your playlists. and many others. Heres how to reset using the Echo speaker: Hold and press the Microphone Off and Volume Down buttons for 20 seconds. Step 2 Tapping that More icon The next step is to tap on the More icon at the bottom right corner of your screen. By the way, the online support works very well. Solved: Can't Link Spotify to Alexa - Smart Home Perfected Open the group or the device and you will be able to rename it. Your phone sometimes defaults to the free account making Spotify unavailable for users from countries where a premium account is required. Tap the menu in the top-left. Deleting the cache will not remove your files or data. How to make sure Spotify is the default music service of your Alexa device. In the last year, it cant find that playlist. This writers advice is common sense stuff and doesnt fix the glitch, The Big Tech Question delivers straight answers to the biggest questions in tech. I cant get my alexa devices working properly again. To do this, start the Alexa app and navigate to the More menu, located in the bottom right-hand corner. Check out these possible cases and solutions, and try to connect the two again. At this point, you should notice that the Echo Dot has an orange ring around it. Unlinking, relinking, logging out of everything,changing namesnothing workeduntil.. How to power cycle your Echo device to make it work with Spotify again. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'technologyrater_com-narrow-sky-2','ezslot_21',177,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-narrow-sky-2-0');Another possible fix is to change your phones language to US English. Tap on Connect to a device. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. You dont have to add my, which might confuse the app, and Alexa would reply that it couldnt play it. Go to the Settings menu on your Alexa app. The only thing I can assume is that since I am using a free (ad supported) Spotify account that I am being penalized for not paying for a Spotify subscription. Alexa will play from Amazon Music if you dont change the Default Music Settings to Spotify. Not only Spotify, but you can also use any music services on Alexa with a voice command. Tap on the green shuffle icon to disable it. From there, you will then need to go to the music and podcast settings. Awesome! You can find free apps to download if this is something youre willing to do. How to Connect Spotify to Alexa and Play Music on Your Echo Scroll down to the section called Alexa Preferences and tap on Music & Podcasts. Next, you should try unlinking your Spotify account and Skill from Echo. The next thing you can do is initiate a soft reset(restart) of both apps. These sorts of things can be incredibly hard to fix on your own if you dont know what youre doing. My friend is a paying customer and gets Spotify to work. This problem usually happens when you attempt to use Alexa and Spotify outside the United States. The next step is to forget or remove the Echo from your Spotify account. Think of it as a twist on the classic turn it off and back on again fix. Since Echo devices update automatically over Wi-Fi, you need to let it sit for a while (half an hour, maybe) and it will receive an update automatically. I tried resetting the devices and uninstalling the alexa app and reinstalling it. I've tried removing Alexa entirely from the Sonos One and re-adding it. This should refresh the list of available playlists. First, go to your Alexa app on your smartphone. Click on that. Choose Rename playlist from the menu. After issuing the right commands, if the Echo doesnt play your playlist, try adding the word My to your command. Learn how to find out when an app should be updated on Android and iOS. Now you can click on the name of the playlist and edit its title. It will help you come up with a solution more quickly. Mick Carr p LinkedIn: AI won't take over the world! It can't even work RESOLVED 03/24/2020: Unable to link Pandora to Alexa - Pandora Community Use your laptop, phone, or computer and revoke Alexas access to your Spotify account. And makes me even more so not want to pay for a Spotify subscription. So, follow the steps below to disconnect Spotify: And thats all you need to do to disconnect Spotify. Scroll down until you see Software Version. If its not up to date, you should have an option to update it. If the issue persists you will want to reach out to customer service directlyfor device specific troubleshooting. Assuming Spotify was previously linked to Alexa and youre having problems establishing connections to Spotify, the next thing you want to do is to disconnect Spotify and connect it back. Finally, go to Visit Music Settings andtap Change to make Spotify your default music player. I have an iPhone, how do I clear the cache?. Need a visual guide on connecting Spotify to Amazon (Echo) and setting it as your default music player? Confirm on the next screen. Buy Pioneer DMH-WC5700NEX 6.8" Car Stereo, Multimedia Receiver with Wireless or Wired Apple CarPlay, Android Auto, Amazon Alexa, Hands-Free Bluetooth, SiriusXM Ready, Capacitive Touchscreen (No CD) at Amazon. I have a Sonos One. Most people stream music on their Alexa devices via Spotify. This is different from a factory reset, as a power cycle does not erase all your information. 20 of the Best Z-Wave Devices for Your Smart Home! I can't play music on Spotify using Alexa. In a web browser on your Mac or PC, log in to your account on the. People sometimes have two (or even more) Spotify accounts. AI won't take over the world! Can't stream from spotify using Alexa? The above article may contain affiliate links which help support Guiding Tech. Works? You will find your Echo device. Like others have commented. Tap on the three-dot icon next to the speaker and select Forget this device. You should also position your Amazon Echo device away from metal objects, microwaves, baby monitors, and anything else that could interfere with your Wi-Fi connection. Hey there you, Check Your "Default Music Service" Settings The link to spotify button was a dead link that did nothing. Yes, its thunderously annoying when Alexa wont play your lovingly curated Spotify playlists. Perhaps that might cause the issue. Follow the instructions above in the heading How To Link Spotify To Alexa.. Disable any spotify skill enabled in the alexa app. If you havent traveled outside of the US, then youll have to try something else. Garmin's Best Running Watch Gets a Fancy OLED Display If you have never reset your Alexa before, here is how to go about it: All you need to do is push in the volume down button and the mic button for at least 30 seconds. With every update, the developers strive to fix as many bugs as possible. The light ring should turn orange or amber when it is resetting. Attached a ZIP with screenshots. 3) I can see that my account is premium, and I can't see the last songs that I have been listeningthis morning in my Sonos Beam (I used Spotify app andconnect to the soundbar from my mobile phone). This should transfer the currently playing song to Alexa. Resetting your Echo removes any changes to the configurations and settings you have made to Alex, but it is worth it if the bug is finally chased out. Next up, go into app settings and locate the Spotify app. There are some users who state the Shuffle feature on Spotify can cause problems with Alexa. This doesn't take all that long to do. As an Associate Producer, I assist in the production of numerous MLB Network studio shows including High Heat with Christopher Russo, MLB Central . After linking, if you want Alexa always to play music from Spotify instead of other music services, you should make Spotify the default music service provider. As we always do with these guides, well kick off with the simplest solution first. This should be located on the top left side of the screen. Click On Music and Podcasts. After this, link the account back up again using Alexas music settings. Alexa Won't Play Spotify[Ultimate Solution] - Smarthome Hut Its really really annoying. And when I click on "Premium" then a web page appears saying "Upgrade to Family Plan!". Open Your Alexa App and Click More. If none of our tips worked, the problem might be coming from Amazon Alexa or Spotify. Mehvish is a computer engineer by degree. Tap on Spotify. This usually helps troubleshoot connection issues between Alexa and Spotify. Alexa Device Is Unresponsive: 16 Causes & Fixes, Help, Spotify Deleted My Account! Find the tiny reset button, press the paper clip in and hold the RESET button until the light ring cycles off and on again. Set Spotify as the default Make it so you don't have to say "on Spotify" at the end of your voice commands: In the Alexa app, tap the menu in the top-left. How to play music with Alexa? - The Spotify Community I have tried resetting alexa, sonos and my wifi even. Then, reinstall the apps and open them. but when asked to "play spotify" I correctly get Alexa saying "playing Spotify" but then no audio. How to Fix If Amazon Echo Not Playing Music From Spotify - Get Droid Tips Did it work? If you were logged in the whole time, the next thing we would recommend doing from here is unlinking your Spotify account from your Alexa and then linking it up again. And, lets face it, it really does make our lives easier most of the time! Alexa refuses to play spotify songs : r/amazonecho If Alexa is not playing Spotify, it's possible your software is outdated software. 2. Hi Simon, I cant fine voice assistant menu in the settings menu of Spotify. Possibly, the volume is too low or muted, or your Alexa device has a cache or app issue that needs to be cleared. Spotify link in Alexa app does not work - The - The Spotify Community When enough time has passed, plug the cord back in and wait for the Echo to spin the blue ring and come back on. Then, shut the app down and restart your phone. It has been immortalized in modern-day pop culture and has millions of users worldwide. Only Spotify and Pandora paying customers can link their playlists. With Alexa and Spotifys integration, you can easily listen to your favorite music and podcasts. Once disabled, select Enable To Use. Sometimes, you might accidentally be logged out from your Spotify. But. via the Alexa app: If your Echo device is 3rd generation or so, you can also reset it via the device by pressing and holding down the Microphone button and the Volume button simultaneously. Log in to your Spotify account. Check. Never undertake a task you are not competent in performing and if in any doubt, we recommend you utilize the services of an insured professional. Finishing with four shots on goal in 19:36 of ice time, the 34-year-old was positively noticeable at times, but it was obvious just how badly he wanted to come up with a big play in his debut with . You can either disconnect Spotify from Alexa via the Alexa app, or on the Spotify website. Depending on the Echo generation, these steps may be different. Then, select Link Account and follow the on-screen instructions. Alexa, stop. As you can see, there may be several reasons behind the connection problems, so be sure to try all the troubleshooting stepsone of them should work for you. Note: You may also use your phone to manage Spotify music on your Amazon Echo by using Spotify Connect. This is an obvious one, but some people might not know that you can only link your Spotify account to Alexa if youre using Spotify Premium. How To Connect Phillips Hue Bridge Without Router? Solve this by linking the correct account, forgetting echo or unlinking then relinking your Spotify, or even resetting Alexa altogether. Note: in the Spotify app, I do the login using Facebook also, and I access to my account of Spotify withPremium functionality available. Patrick Kane on his Rangers' debut: 'Amazing place to play' If that still doesnt work, move on to the next solution. To turn off the Shuffle on Spotify, open the app and scroll down to NOW PLAYING. If you havent done this before, weve laid out the steps for you below: 3. At this point, it is likely that there is some minor bug or glitch that is preventing Spotify and Alexa communicating. To power cycle, all you will need to do is head over to your Echo device, then unplug it from its source of power. For a complete list of the commands, visit the Amazon website. This can make problem with third party systems. I have tried in Chrome in smartphone, Chrome in laptop and Internet Explorer in laptop with the same result. Now, it remains to be seen who will be the next big star to become available. Any suggestions? Another reason Alexa may not work with Spotify is that you need to clean the caches or do a power cycle on your Alexa device. Yes, rebooting the device helps to apply any recent change youve made in the Alexa app to your Echo device. Nothing works. Some face the problem only while playing a particular Spotify playlist.
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