Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. You will need to apply to your new local authority for a new pass. Changes To Renewal Of Concessionary Bus Passes - Isle of Wight News You should have received all the information you need by now. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. The cards offer older and disabled people free travel in the capital It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Renew an older person's bus pass | Oxfordshire County Council Concessionary bus pass questions answered - Wiltshire Council Read and contribute to the 20 readers' comments . If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Major investment in boroughs schools continues! Calls from mobiles are likely to be considerably higher than those from landlines. Bus If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. If you have not received either a letter or full pack call us straight away on 01452 426265. Can I use my English senior citizen bus pass in Scotland? Senior HOLO cards available at all Satellite City Halls on Oahu Lee Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. Frequently asked questions about concessionary bus passes A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Your new pass will be valid for 2years. This can be done by visiting a participating library only. It does not store any personal data. Disabled person's bus pass . We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. 3 Post office. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. Please provide them with as much detail as possible about the journey you wished to make. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Can you renew your bus pass online? - Wisdom-Advices How do I apply for a disabled persons bus pass? Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. You can apply for your renewal bus pass online. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. How long will it take to get a bus pass following a renewal/application? For further information see. Forgotten your Username? *A. The day and date you experienced difficulties. Copyright Lancashire County Council 2022. The cookie is used to store the user consent for the cookies in the category "Other. Over 60 travel concessions & bus pass | Age UK We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. I have applied for my new bus pass, what should I do with my current pass? Advice for bus pass holders whose cards are about to expire Freedom Pass expiring: How and when to renew London travel permits. These pages are for East Sussex bus pass holders. The form will ask for a new passport-sized photo, which will be printed on their new card. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Newsroom - New bus pass to be renewed automatically Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. N94. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Copyright 2023 Wisdom-Advices | All rights reserved. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Renew an existing pass | Transport for Greater Manchester Our free email alerts will help keep you up to date with the things that matter to you. pensioners. Renewing a disabled persons bus pass | East Sussex County Council Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Completed renewal forms will be processed and new vouchers issued approx. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 4 Apply online. This will be. This might be a letter confirming your eligibility and asking if you wish to renew. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Nexus issues important update on free bus pass renewals All young disabled pass holders must provide a new photo if they wish to renew. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. Can I use my pass on Trains? Find out more about an igo card. Concessionary bus passes will no longer be renewed automatically. You'll need your current pass in order to renew. We also use cookies set by other sites to help us deliver content from their services. This website uses cookies to improve your experience while you navigate through the website. Apply for a new age-related pass. NoWcard: Renew Renewing an older persons bus pass. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. If it has already expired, please call 0345 678 9088 to arrange a renewal. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. The list of these services is on the GCC web site, under Transport. How to renew your London Freedom Pass - The Independent We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. I am a disabled pass holder, will I receive a bus pass renewal letter? Older or disabled persons bus pass | Essex County Council These cookies track visitors across websites and collect information to provide customized ads. Renewing your bus pass or reporting it as lost or stolen We apologise for any inconvenience that this situation may have caused you. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. 1 Contents. My new bus pass will not work when I place it on the smart card reader on the bus. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Renewing, updating or cancelling a bus pass. Applicants can enter in their postcode online and will be given the contact details of their local council. Daily fare: $2.00. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. What type of medicine do you put on a burn? Can I use my bus pass on National Express Services? Some bus services are changing. The cookie is used to store the user consent for the cookies in the category "Performance". This can be your email address or set to something memorable for you. For further information contact: The National Rail enquiries telephone number is 08457 484950. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Will receive a renewal form, as evidence is required to obtain a new pass. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. I have not had an automatic renewal what do I do? Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Can I use my bus pass on Park and Ride Services and Airport Transport Services? We only need this if you want us to contact you and we won't keep it once we've replied. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Renewing, updating or cancelling a bus pass - Thurrock You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. My new bus pass has been refused by the driver. In London, you can use your card on buses but not on the Underground Train services. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. new pass.. Blackpool: The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Please note the Bus Pass system is separate to other Council systems and requires its own login information. For those people needing to apply for their renewal this too can now be done byApplying online. The cookie is used to store the user consent for the cookies in the category "Analytics". Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Blackburn with Darwen: Further information. However, you may visit "Cookie Settings" to provide a controlled consent. Can I use my OAP bus pass on trains? How did the American colonies actually win the war and gain their Independence from Britain? Call us on 0345 200 0388 for an application form or for assistance completing one. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. If your pass has already expired you can still renew your bus pass. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. There is no need to contact us until we get in touch with . If you currently receive Travel vouchers you will receive a renewal form at your registered address. In the unlikely event that your pass does not arrive, you should call. Changes to personal details Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. In the unlikely event that your pass does not arrive, you should call 01452 426265. The passes will be sent out automatically but people should call the bus renewal hotline . All content 2023 Southend-on-Sea City Council. What are the 3 most important parts of a motherboard? If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. You can start using your new pass immediately, just like you would with a new debit or credit card. You can apply for your renewal bus pass online. How to renew your bus pass | Shropshire Council Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Using your card. If you have not received your renewal form, please contact our information line on 0345 600 0659. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. You will need to pay 10 to replace this pass. This cookie is set by GDPR Cookie Consent plugin. It costs 10 for a new card. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. No it is not possible to issue an age-related bus pass "with companion" entitlement. You do not need to renew an igo card. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Older Person's bus passes will be renewed soon. with no need for anyone to fill in any forms or submit any photographs. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. How long will my new bus pass be valid for? You don't have to do anything, unless you have moved since we sent you your last pass. Auto-renewal for an older person's bus pass. You can get an older person's bus pass when you reach State Pension age. If you have not received this letter, call us straightaway on 01452 426265. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. This cookie is set by GDPR Cookie Consent plugin. These cookies ensure basic functionalities and security features of the website, anonymously. How long does it take to renew an older persons pass? Age-related travel pass - Norfolk County Council Are you struggling with the cost of living crisis? If you do not have your current pass, then please contact us. Unemployed people. Please note you will require your customer number to complete the form (This can be found on your renewal letter). What happened to the baby in Joy Luck Club? If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. 1 week before current vouchers expire. Concessionary bus pass and travel vouchers - Borough of Swindon We use some essential cookies to make this service work. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Youll need to provide proof of identity. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. If you pass does not register on the card reader on the bus, we won't know the pass is being used. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Your bus pass will be renewed automatically. A 5 administration fee will be required for a replacement bus pass. Age-related passes will be valid for five years. When to renew your bus pass | Oxfordshire County Council Renewing your Bus Pass. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Older person's bus pass | Leicestershire County Council Higgins, Telford & Wrekin Councils Customer Services Manager, said. If you have an older person's pass that expires in the next two months renew online with the following links: -. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. These cookies will be stored in your browser only with your consent. You can renew your bus pass up to 8 weeks before it expires. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information.
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