To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. $148.60. I was certainly given the runaround by others who I had dealt with. After your ticket is verified, it will take you to the pricing page where you can decide the price of the ticket. When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. The $41 itself doesn't have any superscript that leads to an explanation. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. A subreddit for Melburnians and Melbourne enthusiasts! You must consider any special conditions on your ticket (for example, some ticket types may be collection only, or name on the ticket. I also think they're just swamped with customers. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Deals/Discounts Phrase here when you book this 8 hour private tour in Taipei City, Yahliu Geopark, and Jiufen with hotel pick-up! Ticketek does a terrible job of managing this chain of private parties. confirmations as verification All; . It doesn't say "From $41" or "$41 plus applicable fees". I assumed they were just really swamped at the time. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. Sold tickets to a show on June 4, still havent been paid. And it has now been 17 days. Fans wanting to buy tickets to Kanye West's 2014 Yeezus tour in Sydney through Ticketek had to pay a "service/delivery fee" of $6.45 for tickets they had to print out themselves, or $8.85 if they wanted the tickets mailed to them via regular mail. Customer support was really good too, they were polite and fast with replying emails. List your ticket in three easy steps. on your Adjust the price slider to $1. I wasn't able to make the concert, so I sold my tickets on marketplace recommended by ticketek themselves. Maybe you can give it a try now and hopefully it works for you. I had to take a morning off to get these tickets for my daughter. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. It has been 2 months since the event that I sold my tickets was held with 5 tics worth app $1000. My Ticketek; Gift Vouchers; Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. events. 2 x Tickets to the Kid Laroi . Created by Nicole Bowman. Based on the customer reviews, Ticketmaster Customer Service is quite helpful in solving issues fast. Create an account to follow your favorite communities and start taking part in conversations. It was quite a bit of money, and I'm worried about losing it. you can't make. Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. The Radiation Pressure Is Given By, Contacted them several times already by mail and phone and cant get in contact or receive no responses - its been 9 months lmao. Show More Buy guaranteed tickets for sold out events at a fair price. https://marketplace.ticketek.co.nz/. We missed the show! I sent a message via the website and got the pdfs a day or so later. Seven tries before I finally got my second choice of seats. I check in next day 2 min before noon and suddenly there's already a queue! Ticketek - With over 40 years' experience ticketing the biggest live events and venues. Florence and the Machine. Flemington Racecourse And Victoria Racing Club. It has a hefty price charges, for example for a ticket base fare of $25, Ticketsmaster charges $7.75 convenience fees charge, that is at least10%. event If the above doesn't work, try contacting marketplace@ticketek.com.au. Now that you have your ticket links, head to the SMS listing page and just copy & paste your links there one by one. These links can be pasted on our mobile ticket Become a Groupie and enjoy special perks when you book as a group! McMillan sued Tickemaster, claiming they violated the provision of the Akransas Deceptive Trade . You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . etc.WHERE IS THE ACCOUNTABILITY? Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. 760500 Views Aug 18, 2021 Article. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. Garbag, will try this again because I had a pretty good experience but to be honest went in with low expectations. integration means you can list tickets for resale directly from your Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. it works I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. Safe, Fast and Verified At times, you will have to visit another website to confirm your purchase. I sold some tickets in January (17th) and it took two months (March 22) for the money to get into my account. *These tickets are also listed on Ticketek Marketplace if you prefer to purchase via the original seller, however the platform adds a service and handling fee ($17.95) a reissue fee ($14.85). Will be taking this further, lodged a complaint with both Police and ACORN (cybercrime). All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. Perth: (Feb to Apr 2023) Where: Crown Theatre Perth - Burswood, WA When: The show will run from February to April 2023 Tickets: You can buy Moulin Rouge!The Musical Adelaide tickets via Ticketmaster; Brisbane: (May to July 2023) Where: Lyric Theatre, QPAC - South Brisbane, QLD When: The show will run from May to July 2023 Tickets: You can buy Moulin Rouge!! In short, both companies offer platforms that are easy to use. :/, The 10 days is actually supposed to be 10 days after the concert date. This email did not offer any assistance in resolving the issues i had. I will NEVER buy tickets from this company again! Mechanic Shop For Rent Paterson, Nj, My Ticketek; Gift Vouchers; . sports, food & drink, arts, festivals, conferences, seminars, and more. But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. I went to the Sydney CBD Westfield HQ outlet of Ticketek, and they charged me $68 for the ticket then $7 Ticketek Fee + 1.95% Visa/Mastercard Ticketek Outlet Surcharge fee. phone and you can see your tickets there. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. If this actually happens, how are you going to book the tickets? 6. Once you have selected your seat, you will be proceeding to add all the required personal details. After calling the number and listening to all the preamble, the call disconnected. Non existent customer service. Vivre Sa Retraite Dans Son Pays D'origine, Barcelona vs Aleague all stars ticket, bought from Ticketek. The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . Tickets from $75. Every ticket exchanged is reissued into the name of the new owner and Info Guide the card holder ticket limit, Ticketek Marketplace > 2022 Events ticket you! * In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer. No upcoming ago. aren't issued Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. The call centre shut the phone to the customer's face.. FIND US AT. Ticketmaster vs Vivid Seats: Which Is Better For You? I have the same problem and no where to report or contact. Not only do they have some really easy user interfaces to navigate around freely, but finding options like Selling tickets or My orders are easily visible too. But the question is, which among the two sites offers promising services for you? When you bought your ticket(s), Ticketek sent you an email with a file attachment a PDF file that contains one or more . It seems like ticketmaster is a very dodgy site. In my situation, I sold the tickets but the event got cancelled. : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. You can search for the event by the name of the event, venue, artist and location with the help of the search bar. Basically avoid if you can find another way to sell your tickets. Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. Login to your Ticketek Account, select the tickets you want to sell for up to 10% above the ticket price. In the next step, it will ask you to confirm your booking. 1. . account" option. ticket, In other words, event ticket fees are out of control. I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. as files or special links. Ticketek Marketplace will not be liable for any incorrect payments made due to the wrong bank details given in the seller's profile. Mobile app tickets are becoming increasingly popular lately as well. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! Marketplace My Ticketek Ticket Delivery. We can't accept screenshots of to save these credentials. Press question mark to learn the rest of the keyboard shortcuts. If they are still using the Atlassian support portal like last year, you need to click "View request" near the bottom of the email. remembered as you explore the site, as well as assisting in security I listed three tickets for one of the Manchester united football matches that occurred last month. No reply emails or any form of communication. $75. I can not believe in this day and age HOW BAD this company is. Jun 17, 2019 contributed by Nicole Bowman. New comments cannot be posted and votes cannot be cast. The answer is simple by using online marketplaces like Ticketmaster and Ticketek. I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. So thanks very much! Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. 2023 ProductReview.com.au Pty. 2018-2023 Tixel Pty Ltd. ACN 625 710 581, The safest way to resell tickets to any Did it take long. I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) Some tickets may have a restricted, obstructed, rear or side view, or be in an alcohol-free area. I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. Cannot believe we are stuck in Australia with such a miserable excuse for a ticket booking company. Create an account to follow your favorite communities and start taking part in conversations. If you received a PDF If you click on "Mobile Ticket", you will get to the same link that was included in your Instead, you have to install the official Ticketek mobile app i spent 2 hours online and still didn't manage to secure tickets. Have consumer affairs gotten back to you? (A .pdf).The transaction was finalised. The working of Ticketmaster is similar to any other trusted marketplace. A week later- no response. All rights reserved. You can choose between two options: A. Button: opens a window on top of your website to reveal available tickets. Yes please. this, if you are Get your tickets quickly as they are usually available for a limited time only. Why does Ticketek Marketplace charge fees? Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! I retried several times with the same result. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. BuburAyam.asia To preview, click "Buy Tickets". 1 minute after noon it's my turn and all tickets are already soldthis was a small town concert. Pay lower fees. mobile tickets. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. Press J to jump to the feed. Not that they are necessarily wrong, but people often don't comment when things go routinely right. Get paid hassle-free, directly from Tixel. The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for Brigham Young University Athletics. e!!! Similar thing happened to me when selling tickets for The Strokes. Therefore, it's impossible to speak to an actual person. However, Ticketek Marketplace will enforce that tickets resold are capped at 10%. I have sent my concerns to the Victorian Ombudsman. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. What did you say to consumer affairs ? Get a real job. Any seller or fan whose annual gross transaction value across the U.S. Ticketmaster marketplace (including Account Manager) exceeds $600 will receive a form 1099 from . By purchasing a ticket, you agree to be bound by these Terms and Conditions. I tried selling my tickets there and they never got purchased. No contact, no reply, nothing.You have stolen money from thousands of people who need it. The new platform will go live later this month at www.marketplace.ticketek.com.au. Tixel wasnt available to me as tickets were withheld from issuing until just a few days from the event. Press question mark to learn the rest of the keyboard shortcuts. How can we help you? I replied and asked for a direct line or email address to speak to management/no reply since. I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. Would I ever get the tickets! Site & quot ; Site & quot ; button or an alternative delivery method be! This may vary slightly depending on which delivery method you choose. A: No, all tickets are only available within 72 hours of the performance date. Worst ever company to deal with. No record of the sale on the website under my account. Its ticket resale without the hassle. + I had to pay listing fees + I had to pay a $100 administration fee. If your I'd accept less for the tickets but if they are going to add an unknown amount, perhaps there is no point. Try to use someone else or let me know how I can get my refund. If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. Your email address will not be published. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! Wow, I hope it doesn't take that long. My company Does this mean there's actually no tickets left? I accidentally bought extra concert tickets and wanted to sell them. We will then issue the buyer with a new ticket that will have a new barcode. Ticketek Marketplace Terms and Conditions of Sale. I have sent an email to resale, but wondering what my next step would be if it is not rectified. But if this happens I will complain to the Ombudsman again as I am certain there will be an avenue of recourse if the tickets are not genuine. I bought a ticket for Steve Lacy on Ticketek Marketplace and im scared that its not a legit ticket, Sold my tickets in 20 minutes. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. Tixel is a safe ticket marketplace to trade tickets from Ticketek. Any fees are charged to the buyer on top of the amount you want to receive as a seller. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. For Gorillaz and The Avalanches please phone Ticketek on 1300 665 915. . Ticketek has a dedicated Group Bookings Department hotline via 1300 364 001 or . Ticketek issue different types of tickets depending on the particular event - it can be AA. Ticketmaster. B. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. . Ticketek acts as a good global leader with technology in ticketing. Sell tickets directly from your Ticketek Account. So this also means that not only have I paid extra for my tickets, but they may even be dodgy. I am a bot, and this action was performed automatically. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. tickets bought at $120, now selling at discount of $100. Hi, can I ask what section of consumer affairs did you contact? Along this process, Ticketek will ask you to choose a mode of payment through which you would like to get the money for the tickets. Calls to the only listed number for Ticketek are just cut off. what exactly is their $15 fee paying for? Press J to jump to the feed. Still waiting for payment as at 9 Nov. If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". 10 business days I think is more than fair. Buy and Sell Tickets. including any chargeback or postage fees charged to Ticketek by a third party. Ticketek is not owned by Ticketmaster. short-changed. Ticketmaster vs Ticketek Which is better? Thank you! Even if you are a newbie in buying or selling tickets online, using either of the platforms can be helpful. However, if you are going to exchange your ticket, Ticketek will charge you a small and reasonable fee for the replacement of tickets based on the price you bought the ticket for and note that it will not exchange the tickets if they are unallocated. Press question mark to learn the rest of the keyboard shortcuts. Did any of you who sold get paid for the tickets once they were resold? Then make an account with Atlassian. ticketek marketplace fees. Less missing out, more going out. If you don't, you may be charged additional fees. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Ticketek, Eventbrite and many more. Just a thought.) Date of experience: August 27, 2022. Smart move, I did the same. Keep in mind that you should make your request within 60 days after the event date. 2023 Australian Formula 1 Grand Prix 4 Day Pass (Thurs-Sun) It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. ticket looks like this you got a mobile ticket from Ticketek. How do you know if theyre secondhand tickets? If you are an Australian aged 15 and above, join the rewards online community for free and start earning Ticketek Rewards dollars! You will be asked to enter your Ticketek account credentials, but don't you worry - we Ticketek Marketplace is the only official re-seller we approve. The fees for this service cover costs for operating and maintaining this marketplace and, considered with other revenues, earn a profit. It doesnt charge additional service fees for sellers. ICC T20 World Cup 2020 Fan Marketplace is powered by Ticketek. Sun 2 Apr, 23. Total Sale. Tixel is the best way to sell Ticketek tickets to genuine buyers at a fair I tried it today and I was able to remove my tickets from listing. If you are talking about the field then yes, Ticketmaster is the same as Ticketek and both work in the ticket marketplace industry. Consumer advocates have released a set of principles that they believe can improve the live events ticketing market in the US. (which is not true) and therefore I would not be paid for them. A dusty corner on the internet where you can chew the fat about Australia and Australians. It was confirmed to me that the tickets had sold and that I would be receiving my payment for them in due course.The day after the concert I received a rather rude email saying that I had failed to provide the tickets (which is not true) and therefore I would not be paid for them. for everything it works for mobile tickets, it works for print-at-home tickets as well Thank you. LB. Many of us haven't booked on line since COVID started, The site is worse than I remember. I will never purchase anything with you again. Has anyone experienced the same problem as me trying to remove their tickets from listing at Ticketek Marketplace but unable to? Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. I've never sold e-tickets online before, so am hesitant selling via eBay/Facebook Marketplace etc but would love to hear your experience with the best way to go about this. Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. Ltd. All Rights Reserved. If you choose not to sell your tickets via Ticketek Marketplace they should only be listed for no more than 10% above the face value of the ticket. I forgot about it, then about 2 months later (a week after the concert) the money finally turned up in my account. I have provided this evidence to Ticketmaster Resale. When you look at the prices of tickets, they are reasonable, similar to any other marketplace. Sold my tickets on ticketmaster resale and got my money in the bank within 9 days. Indy 500 Snake Pit presented by Coors Light The Indy 500 Snake Pit presented by Coors Light is the ultimate festival of fun, friends and some of the biggest electronic music acts in the world - all while Indy cars roar past at 230 mph. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. You can subscribe to a wide variety of live events and Ticketek will contact you when there is new information. Find and buy tickets: concerts, sports, arts, theater, theatre, broadway shows, family events at Ticketmaster.com No, my friend, the Festival is 100% Fee Free (yippee!)
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