Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Are screenshots of the barcode valid for entry? For more information, please see our i assume they will try to get me to receive the tickets using axs again. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Yep! AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Article. it must be some garage shop with three programmers. Thanks! Show the ticket in the App at the entrance and get them scanned to enter. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Open the AXS app Sign in or create an AXS account. Also, to make it even more . How far in advance can I access my tickets? Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Nope. The game is in 36 hours. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). If you see a Sell button next to your tickets in your account, you can sell them! Did you find it helpful? You also have the option of transferring and listing your tickets for sale prior to the event. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Review listing information and choose Credit Card for payout. You'll then be asked to review the transfer. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Flew in for this show. It depends. What are my options here? How do I use the Rockets App to enter the building? I purchased tickets for a concert back in February. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. The concert is tomorrow. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Click the 'Transfer' button and your guest will receive a notification via . may not be valid. AXS Mobile ID tickets are digital and cannot be printed for venue entry. Show the tickets on your phone for everyone in your group. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Press J to jump to the feed. AXS handles payment and delivery so buyers and sellers never interact with each other. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. What if my guests arrive at different times? Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". To login, use the same email address you used when purchasing your tickets. On the review page, click the Transfer button to send the tickets. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. We are changing the way you register and sign-in to the StubHub Community. Tap the gameyou are attending tap View All to see more games. Theyll just have to create an AXS account to claim their tickets. If they already have an AXS account set up the tickets will go in their account automatically. If you do not currently have an AXS account you will be instructed to create one during your purchase. After the switch, you will enter the email address you use to access the community in order to reset your password. Upcoming. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. At this point, you should see your tickets in the MLB Ballpark app. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. I had flown from TX to NY for this show with my friend. Then when it sells and you are paid, you transfer it using the app. A full-service national event ticket marketplace. Enter the recipients first name, last name and email address, or select from a list of. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. After that, the tickets will be theirs to use with the AXS app. Click the Transfer button next to the event in your AXS account. Click the Transfer button next to the event in your AXS account. Now we just want to get rid of them ugh. If you do not currently have an AXS account you will be instructed to create one during your purchase. If you do not currently have an AXS account you will be instructed to create one during your purchase. Many fans find it best to TRANSFER the seats to their guests prior to the event. Can seats be transferred to someone who doesnt have an AXS account? Updated a few days later TL;DR: Call the merchant that issued the tickets. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Select the tickets to transfer and enter the recipient's information. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! All Rights Reserved. When your tickets sell, youll receive an email informing you of the sale. Your tickets will no longer be listed for others to buy. Tap Tickets Tab (pull down on the screen to refresh if necessary). There is no fee for transferring seats and you are allowed unlimited transfers. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. No paper tickets required. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Its up to the promoter, artist, or team if you can sell tickets or not. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Danielle is the author of this solution article. However, we recommend that you transfer tickets to each person attending the event. Your tickets will no longer be listed for others to buy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When I sell tickets, do I have to deal with the buyer? Stub hub sent my hockey tickets for a las vegas game to axs. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. 2021 Vivid Seats Ltd. All rights reserved. What is transfer? To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Transferring Tickets. Never. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. The Fox Theater Foundation. StubHub told me to call AXS and let them know this was due to the show being postponed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Can I have multiple tickets on one phone? it never happened. Tap View to access the barcode and scan in for entry. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Your guests will need to create an AXS account to receive tickets. All rights reserved. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Sorry we couldn't be helpful. Tickets Seat numbers it lists 13-16 ? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Theyll also need to get the AXS app. Youll be able to transfer money to your bank from your account on AXS.com. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Sorry we couldn't be helpful. Have mobile tickets and cannot find barcode. Easy! Here's how it works: Click the Transfer button next to the event in your AXS account. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Cookie Notice So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Browse your upcoming events and tap the ticket icon for the game or event you would. Present the scannable QR code at the door for entry to Toyota Center. The event staff will scan this digital barcode to let you and your party into the event. You should see something to transfer. If they already have an AXS account set up the tickets will go in their account automatically. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Why did the venue decide to use AXS Mobile ID? Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Anyway, a few friends and I had tickets to see Harry styles in Cleveland. and need to send them to a friend, transfer the tickets through your AXS account. If your friend already has an AXS account, the tickets will be transferred instantaneously. Have been on hold 3+ hrs. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. We are changing the way you register and sign-in to the StubHub Community. You will enter your community username and new password and done! I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Customer service all the way to your seat, 2000-2022 StubHub. When I buy tickets, do I have to deal with the seller? Here we are. Manage Cookie Preferences Customer service all the way to your seat, 2000-2022 StubHub. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Open the App and sign in to see your tickets. Your AXS Mobile ID ticket will now show up. Ability to transfer and/or sell tickets varies by show and is subject to change. What if my guests arrive at different times? Select the tickets to sell, and then set your price and selling options. Step 1: Download and Login into MLB Ballpark App. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. axs allows you to transfer ticket you have bought from within the app. Nope. This will help to ensure that you are ready for your event in no time! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It depends. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. No. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. AXS Mobile ID allows for convenience, flexibility and security. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Many fans find it best to TRANSFER the seats to their guests prior to the event. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. And you're done! The tickets will be delivered to the buyer automatically. Bought tickets for a group? On the Review page, click the List Tickets button to finish. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. What is AXS Official Resale and where do the tickets come from? If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Yes All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. So you can sell on StubHub or any other way you find. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Privacy Policy. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Enjoy the event! Show the ticket in the App at the entrance and get them scanned to enter. I purchased tickets for a concert back in February. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Bought tickets for a group? The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. (*If you can't remember your password, tap. Transfer tickets to friends (for select events). I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. SOLD TICKETS VIA AXS. why the hell can they just not send you the tickets in an email, as an option? Cookie Notice Site Map | I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Can seats be transferred to someone who doesnt have an AXS account? Under this tab, you'll see event details and ticket barcodes for all your upcoming events. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information.
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