This company is horrible. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? The consumer can also call and request a copy to be sent to their physical address or their email. Get buying tips about Debt Collection Agencies delivered to your inbox. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. Your credit score will be affected by this Company. In business since 1950, Convergent is one of Americas leading collections agencies. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. It isn't always easy to remove a collection account, but the following strategies can make it possible: A debt collection agency will try to coerce payments out of you in any way it can because thats how it makes money. I paid them in full. RENTON Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLCUnited Credit National Bank I got a call from Convergent saying I owed THEM $3,753.23; when I asked them what for, they said it was for a bank account I had in 1995 that I took a loan from the internet on. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. |, Check your search kayConvergent Outsourcing, Inc. Who's crazy enough to start this website? FAQ. I have been receiving calls periodically, have not answered these calls. Press J to jump to the feed. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. File your review. If they say no, you can still try further. But like most debt collectors, it has a questionable reputation with its customers. Be the first one to find this review helpful. I let him know I didnt make this bill. Originating in 1950, its current headquarters are in Renton, Washington. REBUTTAL BOX I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. So, I called the number, and got on the phone with an agent. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. Can see right through this one. All rights reserved. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. Paying off a debt marks the debt as paid off. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. And I owe them money. Maryland Residents: This agency is licensed as NMLS ID # 930053. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". The phone number (mine) is unlisted, private. I received a letter from Convergent saying sprint placed my account with their office for collection. I will keep you posted on how/if it gets reported this month and going forward. - Send one more email to executive office asking nicely again to have it deleted. This is what I just went through. Convergent Outsourcing is one of America's leading collection agencies. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. You may find that it wont budge, even after you try the strategies above. Convergent is required to password lock receipts due to housing sensitive information. For more information about reviews on ConsumerAffairs.com please visit our Then a letter came from the saying I owe over $1200 to Dish Network and they are collecting. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. geez that hurt but the future right? Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. It is on my credit report now. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. They're just trying to meet their own metrics. SAVE THE CHAT! Press J to jump to the feed. This profile has not been claimed by the company. I haven't heard of them turning anyone away on chat???? If so how did you proceed? They need to be investigated for fraud!!! Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. . Unsubscribe at any time. Convergent Outsourcing is a legitimate debt collection company. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. Try to get them to say yes though if possible. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. FAQs Convergent Outsourcing is not a scam. They might say yes or no. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I never signed a contract). There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. More details on software and accessibility are available at WebAIM.org. I want it removed entirely. If everyone got a successful deletion after missing a payment for any reason. IF they said yes, it would be deleted, confirm with them again after paying. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. If a CA buys a debt they can report as if they were the OC. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. After you submit your information, calls to your number will stop within 24 hours. Convergent Outsourcing Sprint bill . I disputed the claim and was told they would confirm with the company before any further actions took place. I would discuss with them there was no contract. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I decided to call Sprint today. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. Doubt they will remove it. also adviced them that this account had beeb included in ,identity fraud with a police report Renton Washington, Convergent Outsourcing Inc Renton Washington Location Claimed I had a Verizon amount owed of $800. All rights reserved. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! The contact details for Convergent Outsourcing are: 800 SW 39th Street. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. We also do not buy debts the debt that you may owe is still owned by the original creditor. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. :'(. Learn more. Work with Sprint directly if they still own the debt. Tell us has your experience with this business or person been good? Have anyone dealt with sprint/ convergent outsourcing in the past? So I wonder what step to take to file a claim against this company. Convergent Outsourcing, Inc. is a debt collection agency. Estimated amount consumers saved since 1997: $15,590,010,907. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. (Sales might work too, you just want someone who can take your payment). Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . I owe 1,700. Consumers love to do business with someone that can admit mistakes and state how they made improvements. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. Unsubscribe easily. In business since 1950, Convergent is one of Americas leading collections agencies. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. FTC's website on credit. We're available to help by phone at 1-800-444-8485 or online through our contact form. I paid them a lump sum to settle the account. Corporate Advocacy Program: How to repair your business reputation. I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did. Press question mark to learn the rest of the keyboard shortcuts. I am a bot, and this action was performed automatically. I was making payments via automatic draft. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! General statment of, "according to sprints policy we cannot delete it. If that happens then show proof your payment was to Sorint direct and it would be deleted. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. One of our team members will walk you through the payment process and answer any questions you may have. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! So I paid them 2 payment Dec. And Jan they took out of my banking acc. They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. I called the Federal Bureau of Consumer Protection and filed a report. thanks, just paid it. I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. FTC's website on credit. The agencies are much more likely to sue now then in the past, even over small debts. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). After calling they immediately brought it down to 1,000 but they said they will not pay to delete. I would just continue trying and hope to get someone who will delete. This piece of federal legislation prevents debt collectors from harassing customers to pay. Enjoy reading our tips and recommendations. How those businesses take care of those complaints is what separates good businesses from the rest. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. Sign up to receive our free weekly newsletter. Watch to learn more! Consumers want to see how a business took care of business. I'm just thankful to knock another baddie off my reports! they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Convergent Outsourcing does not buy or own your debt. They must have hacked into Verizon's computer system Reston Washington, Convergent Outsourcing, Inc. Bogus bill from AT&T WIreless -- I never had AT&T Wireless Renton Washington, Convergent Outsourcing,Inc Settle for lesser amount Renton Washington, Convergent Outsourcing, inc Palisades Collection states I owe an At&T bill that was paid 5 years ago renton Washington, Convergent Outsourcing Inc Galaxy Asset Purchasing, LLC FRAUD ALERT! Can I get some insider knowledge or feedback? I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. They said they didnt do that when clearly they did because it is listed as paid on my credit report. Thank you, you have successfully subscribed to our newsletter! I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. He confirmed that after paying CO, Sprint would delete the account from my CRs. If you would like to make payment online instead of over the phone, you may do so on our website. Philidelphia Nationwide, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. I was so close to a derogatory free report. R-1234567). We believe in customer service and want to make it easy as possible for people to pay the debts they owe. You can enter your email address to have a copy of the chat transcript emailed to you. I was stunned. Seemed reasonable, but what a scam. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! Learn more about obtaining detailed information about your account over the phone. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. Kind regards, Compliance Representative at Convergent Outsourcing, Inc. From my understanading, none of this matters except that I've paid Sprint and Convergent has no right to report. I canceled account with sprint on june 14, didnt payoff devices immediately and now since 7/28 i have convergent outsourcing on my reporting not willing to discuss removal at all. GO over it with them and see what they got. Read More . I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. b***@convergentusa.com. I told them I had never had an account with this place and have NEVER owed such an amount to anyone. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. Email. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions I confirmed with T-Mobile that my account is 0. Maybe a pay for delete will help me save some money. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Somehow before I did they bought the debt and are reporting it. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: Wait. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . Deletions are a courtesy and some do it. No luck. Of course, things are a little different now after the pandemic. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. To obtain this information, its best to contact the applicable credit bureau instead. In full! A link has directed you to this review. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. Many factors affect your FICO Scores and the interest rates you may receive. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. This is one of the reasons I love the forum, helpful recent experiences.
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