So hardly time for a timeout to have occurred. You may have to register before you can post: click the register link above to proceed. Re: Emails from btinternet.com addresses not received. It is very annoying, I hope you guys reach me out soon. 26-08-2021 Emails from btinternet.com addresses not received. 14-07-2019 23-04-2021 23-04-2021 I spoke too soon. Go back to: Email help. Reset Mail app Right click on Windows Start > Apps & features > Scroll down and click Mail & Calendar > Click Advanced options > Click Reset > Restart your computer 3. None of the posts I have seen are the same as my problem however. 14-07-2019 I can take the same message and copy it into gmail and send from there and it gets through with no problem. What does this mean? I cannot find an obvious way of asking bt about this! 10-07-2019 If everything works fine in webmail, you may need to check your program settings. 23-04-2021 17h25. It's easy to get answers to your questions: BT Tech Experts is a technical help service available 365 days a year. To start the conversation again, simply on Just one other thing that might be relevant. Millions tied to cynical deals face extra charges, so we urge the watchdog to act, Get a better broadband deal! Thanks for the super fast analysis and reply. The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. ), on Has anyone experienced this problem. It was innocent enough: if someone clicked on my name they were taken to my personal website, but it was making btinternet suspicious. It's very annoying and slightly weird. Are there really just two of us having this problem? on Both accounts are loaded into Mail on the iMac but only mine is on the MacBookPro. Rachel Rickard Straus, Financial Mail On Sunday, Virgin Media sent most audacious price hike letter I've seen, says RACHEL RICKARD STRAUS: Telecoms giants take us for fools it has to stop, Pull plug on phone and broadband giants' price hike rackets NOW! Also, the web interface seems to be working just fine. There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. I selected my btinternet IMAP account in the accounts window of the preferences panel, selected "Server Settings" and unchecked the "Automatically manage connection settings" checkbox in the SMTP section to open up the SMTP settings dialogue. I have exactly the same problem and would love to get a solution. This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails.The sending domain name isrhass.org.uk. Problems with email. Rest assured that we'll do our best to assist you or get you pointed in the right direction. Feel free to attach these to the ticket on your account regarding this matter Here, as I've escalated this to my team now to monitor and get back to you once we can look in to this further for you. Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac. If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. The "Port" was set to 587 (correct) and "Use TLS/SSL" was checked (correct) but "Authentication" was set to "None". 25-08-2021 We repeated the test and the same thing happened. Please check your email settings. Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". You can send and receive messages, but not actively manage the account. BT internet email problem Hi. It is they that should investigate why other email providers don't have this problem. 'If you create a new email with a service such as Gmail, you're also free to change broadband in future without changing your Gmail email address.'. 13h37, on 14-07-2019 I can't send emails from my btinternet account on my iPhone Do this plenty of time ahead of when you plan to switch broadband provider you may even want a few months to switch over. What does this mean? I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). 20h13. Email: timforrester@btinternet.com. At some point during one day a couple of weeks ago, the following issues seem to have started: missing virtually all sent emails from the account on my iPad since the account started, but not my iPhone similarly, logging onto web based email account, using different devices, my iPad, my iPhone, wife's iPad and . If I go into iCloud web page, then I can send and receive as normal. Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac, Cannot send mail The sender address was invalid. It might be worth changing your SMTP port to see if that helps. No disrespect intended as your advice is probably based on years of experience of BTs service! Accounts that are inactive for six months are deleted automatically. I changed "Authentication" to "Password" and clicked on "Save". on . A forum where Apple customers help each other with their products. 23-04-2021 Those who want to retain the same features once they leave BT can pay for Premium email, which costs 7.50 a month. on Problems with sending btinternet emails t - Apple Community Unable to send mails to btinternet addresses, Re: Unable to send mails to btinternet addresses. If you see Disconnected, Working Offline, or Trying to connect, Outlook can't reach the email server to send your mail.. If not, how do we get a moderator involved? on I can't send or receive messages in Outlook - Microsoft Support There'll likely be four of these, two from BT servers and two from Plusnet servers. I cannot send even the simplest of messages this morning. I feel there is something going between Google and Apple. https://community.bt.com/t5/Email/SMTP-server-password-issue-cannot-send-e-mails-from-e-mail/td-p/19 https://community.bt.com/t5/Email/BT-Email-on-Outlook-amp-iPhone/td-p/1949938, on MisterW, bobpullen. I was about to post exactly the same question; I've prepared a draft text, so might as well include it here and hope that someone has a solution. I just hope Andy_N's observation that "theissue can clear itself after a day or two" proves to be the case. I think I remember something very similar happening to me earlier this year, after btinternet started being more restrictive about what they would accept in incoming emails. on Thanks for the suggestion. Does anyone have any other suggestions please?? on We work with the Royal Highland Show and their database system sends out emails to its 1,000s of members by email. 10h38 I consistently receive this warning:whenever I try. Its probably not directly relevant to your problem, but who knows with Apple!! Tried on various devices with same result. 19h39. One of the mails having been sent as long ago as April 4th. By I thought that I had fixed the issue last night by resaving my IMAP SMTP settings and restarting Apple Mail but the problem has reappeared this morning. 11h33 I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have entered the SMTP and IMAP details correctly but it still won't send. 18h40. This started suddenly about 5 or 6 weeks ago. After 6 mos., if selected you will be billed $10.99/mo. 17h33. Outlook.com not sending emails to btinternet email addresses I can't afford the risk.'. I've also found an old post from someone (Peter) with the same problem, but I can't see that his problem was resolved. 16h05. 16:52 EST 04 Mar 2023. If you're having problems, try logging in to webmail. BT Email - best practices for postmasters and senders of email. Apple may provide or recommend responses as a possible solution based on the information . For additional information, see the Global Shipping Program, This amount includes applicable customs duties, taxes, brokerage and other fees. 14h00, on I know that I haven't received most of the emails sent from btinternet.com addresses at all. . Maybe that's the issue, although there has been no problem up until yesterday. Last Thursday, I stopped receiving email from my @btinternet.com account. 19h32. What do I have to change to make my emails send? only. I anybody else having this problem. mingoslkd, call 23-04-2021 26-08-2021 Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench | eBay on I then asked them to login to BT webmail and send me another email and that one came through straight away. Please update the server configuration to continue connecting to this account", with the option to cancel or update. Apple disclaims any and all liability for the acts, How can we as customers get BTs attention and ensure that there is a fix? Sending or receiving email. Unable to send mails to btinternet addresses - Plusnet 21h18, I have got my email working again. I have it in a notepad file as well if that makes it more readable. 5) Set up an auto-responder message on your old email address. 14-07-2019 6h21. I have a group of 14 people set up under Outlook 365. So, I did checked around it seems that smtp is not working. email not sending from iMac iPad is working ok. My email is not sending from my iMac (iCloud). Also my husband can now successfully send me emails using his btinternet address from his Ipad that arrive in my mailbox immediately which wasn't working before. https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. If this post helped, please click the Thumbs Up and if it fixed your issue, please click This fixed my problem. by 7) Once you have saved any old emails you want to keep, delete the rest especially those with any personal information in them. All postings and use of the content on this site are subject to the. Townman, Gandalf. All packages, programming, features, and functionality and all prices and fees not included in price guarantee are subject to change without notice. The worrying thing is I don't know how many other emails I'm not receiving. He says: 'My emails are an archive of all of my subscriptions, accounts and information over the years. Thank you, JW. - edited These include Windows PC running Office365 & Outlook; Apple MAC running native email application; IOS (iPad & iPhone) using both native email apps and IOS Outlook. My two contacts on btinternet.com have asked a number of times if I have received their emails, and I haven't. to know I'm not alone. on Today all of our emails addresses would receive, but not send. https://community.bt.com/t5/Email/Problems-connecting-to-POP3-IMAP/td-p/1786726. Copyright 1995-2023 eBay Inc. All Rights Reserved. Many have had the same address since they first went online many years ago. We shall never know, but fingers are firmly crossed that the service will return to normal. 2 days ago I suddenly stopped being able to send emails and get the message below. 20h31, on I can't find the missing messages in spam and I actually received one of the missing emails this morning that was sent at the beginning of March! I have cleared cache and data. On 19th May I had a chat session with a plusnet advisor who could not help but said he would pass it on to the email specialists. I have deleted the app and reinstalled it. I am not receiving emails to my Metronet account from at least two contacts with btinternet email addresses. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of From haggling to threatening to switch, how YOU are fighting back against the great broadband rip-off, End this bill charade, says RACHEL RICKARD STRAUS: Broadband firms should offer fair and predictable prices, What you need to know about money every week: This is Money podcast. Typical script! 19h37 Can I move my BT Email address to another account? btinternet email server refusing to send outgoing issue can clear itself after a day or two" proves to be the case. They also sent a test email from a PC using an outlook client and that didn't come through either. It has just hiked his bills by another 6 a month and he feels penalised not rewarded for being a loyal customer for over 20 years. 19-12-2022 I changed SMTP to 465 and got an error message "Log-in error Unable to add account, server address is not valid". Policies vary between broadband providers. I can take the same message and copy it into gmail and send from there and it gets through with no problem. I also feel slightly better I am not alone. Why cant my email address have BT.com in the display name? My husband has opened a ticket with BT and provided them with the timestamp in formation from the delayed email. Its broadband expert Catherine Hiley says: 'Staying loyal to a broadband provider to keep your email address could prevent you from enjoying savings of up to 162 a year on average if you switch. In the case of delayed emails, that do eventually arrive, the headers can be useful in determining where the delay occurred. Having the same problem myself today - unable to send emails from my @btinternet.com account. I installed the outlook App on my iPad and it works perfectly I'm afraid. For additional information, see the Global Shipping Program. Your post does not go to BT. Households are endlessly told that to keep their bills in check they must shop around when their current contract ends to get a better deal. 23-04-2021 P.S. If not, how do we get a moderator involved? Hello both, I thought I'd try another tack, and uninstalled and then reinstalled Outlook. Also one of the two that I received recently was sent in December. Emails being blocked which we send to btinternet.com email addresses, Re: Emails being blocked which we send to btinternet.com email addresses. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Will post any update that I get. Our Gmail accounts work on all our devices. After some trial and error I found that btinternet was objecting to my "signature" containing a link. 11-07-2019 26-08-2021 6h00. I am using the Outlook app on a Samsung phone. I can send mail to my iCloud email OK on both machines, which I could not do when the problem first arose yesterday. BT are blocking the complete domain which the sender is sending from. By posting your comment you agree to the house rules, The comments below have not been moderated, By It takes a while to get a reply from the Postmaster but they will respond. 11h40. No links of any sort and it still bounces, coming back with the messages unable to deliver after repeated attempts. 3) Import all of your contacts from your old account to your new one. 15h33. 19h14, I never said it wasn't a BT problem and should be addressed by BT or that it has not been going on for years without resolution but the only way it will be resolved for the OP at this stage is by contacting the Postmaster to have his domain white listed to the extent that it satisfies BT. The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. My BT email is not working - Apple Community Thanks for the examples that have been provided so far. Yesterday, I managed to contact BT via webchat. Why? This is a BT residential customer to customer forum. Yet a number of readers have told us that they feel prevented from doing this because switching provider risks losing the email address on which they rely. The problem is also affected by the addressee. I cannot send even the simplest of messages this morning. My wife has a btinternet email account linked to mine and yet she is not having any problems sending messages from Apple Mail. Its been a few days I can't send emails from my Mac & Iphone Mail app; however I recive emails. It is useful Anne that you have posted a similar experience on this topic, for it helps to see if there is a common issue. We can't ditch our broadband we'll lose our email address! Not receiving all emails on btinternet account If this is your first visit, be sure to check out the FAQ by clicking the link above. (The fix did not work until I had quit Mail and relaunched it. Go through and update your details for each one with your new email address. We have received reports that emails to btinternet.com email addresses are being blocked. Uninstall and Reinstall Mail app A. Uninstall - Windows Key+X > Click Windows Powershell (Admin) > Copy the below and paste into Powershell and Enter Though any rejection on our side should be returned back to the sender as a bounce. on You can usually find the option to redirect in the inbox settings of your old email account. 23-04-2021 They are in my "sent" folder but never get to the btinternet.com account Other addresses work fine. The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. Just goes straight to outbox, then tries to send . I have a group of 14 people set up under Outlook 365. That sounds like something has been stuck in a queue somewhere. The issue has resolved itself on my MacBookPro (macOS 11.5) but it's still there on the iMac (macOS 10.15). We understand that you are experiencing issues sending emails. , updated Thanks for your reply, Townman and thanks to Anne too. I can send test messages to my iCloud e-mail but not other addresses. on I've got a "failed delivery message". I can receive emails. I have tried sending the simplest of messages, namely a message titled Test and the text Test message. Solved: btinternet email server refusing to send outgoing - BT Sorry but how do I PM you, and what details do you need? on Has anyone else encountered this and found a solution ?
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